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WEI - Could not measure video playback performance RRS feed

  • Question

  • I tried to run WEI on my newly built rig, but all I get is the error message: "Could not measure video playback performance".

    Winsat report: http://www.speedyshare.com/Zn4wc/winsat.log


    I have installed all graphics drivers. GPU: GTX 780, MOBO: GIGABYTE Z87X-UD3H
    • Edited by Ortopi Sunday, July 21, 2013 3:44 PM
    Sunday, July 21, 2013 3:43 PM

Answers

  • You have a license issue:

    1222343 (3880) - common\testoutputstreams.h:0072: ERROR: Win32 exception thrown: mfplayer.cpp @ 432 (Media Foundation: resolving topology): m_pMediaSession->SetTopology() failed (code 0xc004f011)
    1222343 (3880) - exe\main.cpp:2158: > mediaex Assessment FAILED due to an error
    

    C:\Users\André>err 0xc004f011
    # for hex 0xc004f011 / decimal -1073418223
      SL_E_LICENSE_FILE_NOT_INSTALLED                                slerror.h
    # The Software Licensing Service reported that the license
    # file is not installed.
    # 1 matches found for "0xc004f011"

    Which Windows 8 Edition do you use?

    Run

    sfc /Scannow

    and DISM to fix damaged files:

    DISM /Online /Cleanup-Image /RestoreHealth

    http://blogs.technet.com/b/joscon/archive/2012/09/26/fixing-component-store-corruption-in-windows-8-and-windows-server-2012.aspx


    "A programmer is just a tool which converts caffeine into code"

    • Proposed as answer by ZigZag3143x Thursday, July 25, 2013 3:16 AM
    • Marked as answer by Niki Han Friday, July 26, 2013 9:12 AM
    Sunday, July 21, 2013 8:06 PM
    Answerer

All replies

  • You have a license issue:

    1222343 (3880) - common\testoutputstreams.h:0072: ERROR: Win32 exception thrown: mfplayer.cpp @ 432 (Media Foundation: resolving topology): m_pMediaSession->SetTopology() failed (code 0xc004f011)
    1222343 (3880) - exe\main.cpp:2158: > mediaex Assessment FAILED due to an error
    

    C:\Users\André>err 0xc004f011
    # for hex 0xc004f011 / decimal -1073418223
      SL_E_LICENSE_FILE_NOT_INSTALLED                                slerror.h
    # The Software Licensing Service reported that the license
    # file is not installed.
    # 1 matches found for "0xc004f011"

    Which Windows 8 Edition do you use?

    Run

    sfc /Scannow

    and DISM to fix damaged files:

    DISM /Online /Cleanup-Image /RestoreHealth

    http://blogs.technet.com/b/joscon/archive/2012/09/26/fixing-component-store-corruption-in-windows-8-and-windows-server-2012.aspx


    "A programmer is just a tool which converts caffeine into code"

    • Proposed as answer by ZigZag3143x Thursday, July 25, 2013 3:16 AM
    • Marked as answer by Niki Han Friday, July 26, 2013 9:12 AM
    Sunday, July 21, 2013 8:06 PM
    Answerer
  • I just had this problem and figured out that the cause was i had removed the empty folders C:\Intel\Logs and c:\Intel in an overzealous cleanup.  So i put the folders back and hey presto it worked.
    Tuesday, September 17, 2013 12:14 PM