locked
WSUS Server 2012R2 error out RRS feed

  • Question

  • Hi Guys,

    I have a Win server 2012R2 as WSUS server, have already downloaded the updates and approved them however the clients are not receiving the updates from the WSUS.

    the Windowsupdate.log shows the below.

    can you please advise how to fix this ?

    2017-05-21 19:33:58:870 1012 258c DnldMgr Asking handlers to reconcile their sandboxes
    2017-05-21 19:41:58:951 1012 258c SLS Retrieving SLS response from server...
    2017-05-21 19:41:58:951 1012 258c SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=304&L=en-US&P=&PT=0x7&WUA=7.9.9600.18628
    2017-05-21 19:41:59:420 1012 258c WS FATAL: Certificate failed SSL intermediate CA check.
    2017-05-21 19:41:59:420 1012 258c Misc WARNING: WinHttp: CheckSSLCertificateTrust failed. error 0x803d000a
    2017-05-21 19:41:59:420 1012 258c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f7
    2017-05-21 19:41:59:420 1012 258c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f7
    2017-05-21 19:41:59:420 1012 258c SLS WARNING: *** Potential Failover Scenario ***
    2017-05-21 19:41:59:420 1012 258c SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x801901f7.
    2017-05-21 19:41:59:420 1012 258c SLS FATAL: GetResponse failed with hresult 0x801901f7...
    2017-05-21 19:41:59:420 1012 258c EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x801901F7
    2017-05-21 19:41:59:420 1012 258c EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x801901F7
    2017-05-21 19:41:59:420 1012 258c EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x801901F7
    2017-05-21 19:41:59:420 1012 258c PT WARNING: PTError: 0x801901f7
    2017-05-21 19:41:59:420 1012 258c PT WARNING: Initialization failed for Protocol Talker Context: 0x801901f7
    2017-05-21 19:41:59:420 1012 258c PT WARNING: PTError: 0x801901f7
    2017-05-21 19:41:59:420 1012 258c SLS Retrieving SLS response from server...
    2017-05-21 19:41:59:420 1012 258c SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=304&L=en-US&P=&PT=0x7&WUA=7.9.9600.18628
    2017-05-21 19:41:59:873 1012 258c WS FATAL: Certificate failed SSL intermediate CA check.
    2017-05-21 19:41:59:873 1012 258c Misc WARNING: WinHttp: CheckSSLCertificateTrust failed. error 0x803d000a
    2017-05-21 19:41:59:873 1012 258c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f7
    2017-05-21 19:41:59:873 1012 258c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f7
    2017-05-21 19:41:59:873 1012 258c SLS WARNING: *** Potential Failover Scenario ***
    2017-05-21 19:41:59:873 1012 258c SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x801901f7.
    2017-05-21 19:41:59:873 1012 258c SLS FATAL: GetResponse failed with hresult 0x801901f7...
    2017-05-21 19:41:59:873 1012 258c EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x801901F7
    2017-05-21 19:41:59:873 1012 258c EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x801901F7
    2017-05-21 19:41:59:873 1012 258c EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Reporting URL, error = 0x801901F7
    2017-05-21 19:41:59:873 1012 258c PT WARNING: PTError: 0x801901f7
    2017-05-21 19:41:59:873 1012 258c Report FATAL: OpenReportingWebServiceConnection, GetReportingServerUrl failed with error, hr = 0x801901F7.
    2017-05-21 19:41:59:873 1012 258c Report WARNING: HandleEvents, OpenReportingWebServiceConnection, with NULL CallerIdentity failed with error, hr = 0x801901F7.
    2017-05-21 19:41:59:873 1012 258c Report WARNING: Reporter failed to upload events with hr = 801901f7.
    2017-05-21 19:43:58:874 1012 2518 AU Earliest future timer found: 
    2017-05-21 19:43:58:874 1012 2518 AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-05-21 19:14:52, not idle-only, not network-only
    2017-05-21 19:43:59:889 1012 1fbc AU ###########  AU: Uninitializing Automatic Updates  ###########
    2017-05-21 19:43:59:889 1012 1fbc WuTask Uninit WU Task Manager
    2017-05-21 19:43:59:905 1012 1fbc AU Earliest future timer found: 
    2017-05-21 19:43:59:905 1012 1fbc AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-05-21 19:14:52, not idle-only, not network-only
    2017-05-21 19:43:59:921 1012 1fbc AU Earliest future timer found: 
    2017-05-21 19:43:59:921 1012 1fbc AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-05-21 19:14:52, not idle-only, not network-only
    2017-05-21 19:43:59:967 1012 1fbc Service *********
    2017-05-21 19:43:59:967 1012 1fbc Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2017-05-21 19:43:59:967 1012 1fbc Service *************

    Sunday, May 21, 2017 5:59 PM

All replies

  • Hi,
    Please check your registry on the client machine for a Binary value in
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
    Settings\Connections that is called WinHttpSettings. If it exists,
    delete it, restart the Automatic Update service and try again.
    Please back up what you delete to avoid that something is going wrong.
    Best regards, 
    Wendy

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    • Proposed as answer by Wendy Jiang Friday, May 26, 2017 12:18 PM
    Monday, May 22, 2017 6:15 AM
  • Hi,

    Was your issue resolved? If you resolved it using our solution, please "mark it as answer" to help other community members find the helpful reply quickly.

    If you resolve it using your own solution, please share your experience and solution here. It will be very beneficial for other community members who have similar questions. If no, please reply and tell us the current situation in order to provide further help.
    Best Regards,

    Wendy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, May 26, 2017 12:18 PM