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Encoding Word Docment to English RRS feed

  • Question

  • Hi
    There is this problem when I open document attachments from Gmail of my ms office word files that when i click to open them it asks for a type of encoding to make the file readable. But no matter what type of coding i select the text in the document comes as symbols and boxes and unreadable stuff. This happes with all the documents I send from Gmail to my yahoo email as attachments.  Please answer my question as these documents contain very important projects.

    • Edited by Rocklein Monday, November 21, 2011 3:16 AM
    Monday, November 21, 2011 3:12 AM

Answers

  • Hi,

    Firstly, please check the size of MS word file and confirm if the attachment is .tmp/~$ file.
    Please create a doc/docx file and send it as attachment via your current Gmail to test.
    Tell me the result in your earliest convenience. Thanks.

    • Marked as answer by Tony Chen CHN Monday, November 28, 2011 1:34 AM
    Tuesday, November 22, 2011 9:35 AM