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Microsoft Word Hangs and Crashes While Opening word file in Sharepoint 2007 RRS feed

  • Question

  • 1)I click a word document in share point.  it does not matter which share point site.  All word docs do this same behavior.

    2) Select Read Only.  then OK.

    3) Word opens with an empty page and spinning cursor.  This last indefinitely.  the document will not load.



    4) I open task manager and attempt to kill the word process.  it cannot be killed.  I have to reboot the system to clean up the hung word process.

    Tuesday, October 8, 2013 11:16 AM

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