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window 7 won't update after reload with verified Product Key

    Question

  • I got the following error message:

    "WindowsUpdate_8007000E" "WindowsUpdate_dt000"

    I hope you can help me.

    Thank you.

    Wednesday, March 22, 2017 4:54 AM

All replies

  • Hi PaloVerde,

    Were the updates downloaded successfully? Are there any error messages recorded in the Event Viewer(Windows Logs\Applications, Setup, System)?

    Please try the following steps to troubshoot the issue.
     1. Run built-in windows troubleshooting tool:
     Control Panel\All Control Panel Items\Troubleshooting\ System and Security\Fix problems with Windows Update\Advanced\Run as administrator
     2. Run the command “sfc /scannow” as administrator to check the health of system files.
     3. Disable firewall and antivirus temporarily.
     4. Reset your Windows update components.
     How do I reset Windows Update components?
    https://support.microsoft.com/en-sg/help/971058/how-do-i-reset-windows-update-components

    To troubleshoot the issue deeply, please check the Windowsupdate.log(C:\Windows) for detailed information. If you have troubles in analyzing the log, please upload the log to OneDrive and paste the link here.

     Best regards,
     Joy.

    Thursday, March 23, 2017 7:49 AM
    Moderator