Service Request additional validation RRS feed

  • Question

  •  We require to perform additional validation on the SCSM portal at the time of service request form input by end users.

     We want if one input is selected with particular drop down option (simple list) only then the second input text box be enabled. Like he selects 'Other' as the last value of list, then Other description text box be enabled otherwise not.

     Can we override the silver light piece of code for a particular request, any body tried manipulating the code ?

     No third party portals please. (no budget for extra buy). Some workaround or programming logic which is easy to carry out ?

    Shahid Roofi

    Tuesday, April 28, 2015 8:58 PM


  • The source code of the SCSM Silverlight webpart isn't official  published by Microsoft. So the answer "if it's possible to modify the silverlight piece/code" is simply: No, it's not possible,.

    Andreas Baumgarten | H&D International Group

    Wednesday, April 29, 2015 6:20 PM