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Adobe Reader XI AppV with Office 2013 RRS feed

  • Question

  • Dear all,

    I've deploy Adobe Reader XI to RDS farm succesfull.
    The users can open PDF documents and so on.

    There is also Microsoft Office 2013 Professional (locally) installed on the Windows 2008 R2 RDS.
    No, I would not deploy Office 2013 via AppV due management overhead, so I will not accept the AppV sequence advice such as: "Office 2013 has to be virtualized" and so on.

    A lot of the users are using the send mail function in Adobe Reader.
    This works perfect, no error dialogs and so on. It just pop out Send window from Outlook 2013.
    But when Outlook 2013 is running in the background, the send mail function doesn't works.
    I can't find out how that is possible, because no error message appears.

    How can I fix the environment that Adobe Reader WILL send mail, even if Outlook 2013 is running in the background???

    I've tried the following:
    - Outlook64Bridge fix: no effect
    - Bitness key: still aviable, but no effect

    Can you help me out with the issue?


    • Edited by grasmaaier Thursday, March 19, 2015 12:32 PM No clear question
    Thursday, March 19, 2015 12:31 PM

Answers

  • The solution is yet simple.
    According to MS best practice is to deploy Office 2013 via AppV, it is not!
    I've installed Office 2013 locally, publish shortcuts via GPO to the users and it works without even more administrator overhead (like office updates, installing addins).

    Also I've deploy Adobe Reader locally since Adobe don't recommend AppV for publishing.
    After installation of Adobe Reader, I've build shortcuts via GPO and the users can successfully start Adobe Reader.

    And then it is possible to send mail, even if Outlook 2013 is running in the background.

    • Marked as answer by grasmaaier Friday, April 10, 2015 3:00 PM
    Friday, April 10, 2015 3:00 PM

All replies

  • Hello,

    How did you sequence it?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Thursday, March 19, 2015 1:32 PM
  • Dear Nicke,

    I've follow the sequence of Adobe Reader XI from this site: http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/appv.html

    Oh, 1 more detail: we use AppV version 5 SP2 with the latest hotfix.

    Thursday, March 19, 2015 1:37 PM
  • Hello,

    Well, how did YOU sequence it?

    I know about the guide-lines, but it doesn't really tell me anything how you setup the sequencer, what choices you made, what you installed during sequencing....


    Nicke Källén | The Knack| Twitter: @Znackattack

    Thursday, March 19, 2015 1:58 PM
  • Dear Nicke,

    The procedure

    1. Add exclusions

    REGISTRY\USER\[{AppVCurrentUserSID}]\Software\Microsoft\Windows NT

    2. PVAD

    c:\AdobeReader

    3. Start Adobe Reader setup during sequencing

    4. Change default install location to c:\AdobeReader

    5. After installation, run registry fix:

    [HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\Privileged]

    "bProtectedMode"=0

    6. Run adobe reader to disable auto update

    7. Close sequence and save .appv file to file share

    8. add .appv file to appv server

    9 finished

    I hope you can help me out whit the issue?

    The strangest thing is that Adobe Reader can send mail if Outlook 2013 isn't running.

    When you then start Outlook 2013, Adobe Reader can't send mail until you quit Outlook 2013.

    Friday, March 20, 2015 11:49 AM
  • Hello,

    My suggestion is to have Office 2013 (which according to your description - it isn't?) as a prerequisite on the sequencer when creating the package.


    Nicke Källén | The Knack| Twitter: @Znackattack

    Saturday, March 21, 2015 5:04 PM
  • The solution is yet simple.
    According to MS best practice is to deploy Office 2013 via AppV, it is not!
    I've installed Office 2013 locally, publish shortcuts via GPO to the users and it works without even more administrator overhead (like office updates, installing addins).

    Also I've deploy Adobe Reader locally since Adobe don't recommend AppV for publishing.
    After installation of Adobe Reader, I've build shortcuts via GPO and the users can successfully start Adobe Reader.

    And then it is possible to send mail, even if Outlook 2013 is running in the background.

    • Marked as answer by grasmaaier Friday, April 10, 2015 3:00 PM
    Friday, April 10, 2015 3:00 PM