Dynamic suite Composition, Adobe Indesign plus Q2ID RRS feed

  • Question

  • Hi All,


    I am unable to dynamically suite both these applications( Adobe Indesign + Q2ID)

    Method 1:

    These are the steps I followed:

    1. Sequenced Adobe Indesign separately

    2. Sequenced Q2ID separately

    3. Created Packages,application for both( Adobe Indesign + Q2ID) in server

    4. Used the Dynamic Suite Composition Tool to combine both the packages.

    5. After Combining, I tried to launch the application in client, the following error occurred

    "The system cannot find the file specified"

    Note: Followed the best practice, installed adobe Indesign and then sequenced Q2ID

    When I sequenced separately I was able to launch the Q2ID application

    this method didn't work, so tried another method

    Method 2:

    I manually edited the .osd files, but still am getting the same error.

    Method 3:

    Here is the another method which I followed during sequencing,

    1. Sequenced Adobe Indesign, without giving stop monitoring I started the Q2ID installation,

           after installation when tried to launch the application, got the following error

    "The application has failed to start because its side-by-side configuration is incorrect "


    Please suggest me with your ideas,

    also correct my mistakes




    Tuesday, November 30, 2010 7:58 PM

All replies

  • Hello,

    So, how did you setup the DSC?


    Tuesday, November 30, 2010 8:36 PM
  • Thanks for your reply


    We followed two methods,

    1. DSC Tool

    2. Manually Edited .osd File


    1.Using DSC tool, we selected Adobe Indesign as primary package and Q2ID as secondary package,

    and then saved, the changes are automatically made in all the respective .osd files.


    2. Steps followed while manually editing the .osd

    Just edited these codes,

    and gave  Mandatory=true

    Tuesday, November 30, 2010 9:00 PM
  • Hello,

    Did you verify that the connection was successfull and that you could access the secondary package from the primary package?

    Tuesday, November 30, 2010 9:04 PM
  • Thanks for your response. yes the connection was successful, no issues while connecting to the client, I can able to stream other applications
    Tuesday, November 30, 2010 9:07 PM
  • Hello,

    I was not asking if the connection was successfull for streaming or to the client.

    Can you access files and folders that are available only within the secondary package from the primary package?

    Tuesday, November 30, 2010 10:06 PM


    Thanks for your reply


    I am not sure..

    Can u please tell how to do that




    Wednesday, December 1, 2010 1:49 PM
  • Hello,

    Usually I utilize the below example to start the primary application and verify that I can access the secondary-package's asset directory;


    Wednesday, December 1, 2010 5:11 PM
  • Hi Znack,

    I can access the primary package, but unable to access the secondary package..

    I gave like this..

    Sfttray.exe  /exe cmd.exe "Adobe InDesign"

    only adobe indesign is opening, I can't find that plugin


    Monday, December 6, 2010 2:10 PM
  • Hello,

    I would verify that the user has access to the package or that the updated OSD-file is actually beeing used by the client.

    If you can not access the secondary package from within the primary package - the suite is not functional.




    Monday, December 6, 2010 8:09 PM
  • Hello Znack,

    Thanks for your response

    Can u please tell that, is there any way to make the suite functional

    do u have any other solution ,



    Monday, December 6, 2010 9:03 PM
  • Hello,

    I would verify that the updated OSD-file is distributed to the client to begin with...
    Monday, December 6, 2010 10:00 PM
  • Hi Znack,


    Now I can able to access the command prompt

    Sfttray.exe  /exe cmd.exe "App Name"


    command prompt opens and shows like this


    j:\q2idind.p01\Adobe InDesign CS5

    how to troubleshoot from here.

    help needed




    Wednesday, December 8, 2010 1:48 PM
  • Hello,


    As said earlier;

    Can you access files and folders that are available only within the secondary package from the primary package?

    Wednesday, December 8, 2010 3:43 PM
  • Hi,


    I can't access the secondary package from primary package..


    When I launch the application I can see only the Adobe Indesign menus.(q2id application not present in menu bar)


    Please guide..


    Wednesday, December 8, 2010 4:37 PM

    Hi Znack,


    I still have doubt in accessing the secondary package from primary package,

    kindly give me steps for checking that..


    here is summary of what I did.


    1.Sequenced indesign separately

    2.Sequenced q2id separately

    3.Placed both the sequenced source in content folder

    4.Used dynamic suite composition tool to combine both the packages

    5.Selected adobe Indesign as primary package and Q2ID as secondary package

    6.The osd files got modified, Updated osd files is used by the client


    then came in to app-v client


    typed this command {sfttray.exe /exe cmd.exe "Adobe InDesign"}

    i can able to launch the adobe indesign application

    please help me, 
    Wednesday, December 8, 2010 5:28 PM
  • Hello,

    Here is a good way to check if what you are doing is right;


    See chapter 10, specifically for section 10.2 to verify your steps.

    I was not wondering if you could launch Adobe Indesign (you never stated it as a problem earlier), but more if you could access files (such as opening them or viewing them) from the secondary package.

    Can you browse to the secondary package?

    Are there any files in there you can access?


    Wednesday, December 8, 2010 5:34 PM
  • Hi Znack,


    I checked once again, the steps which I did was correct..

    but still I cant access the secondary package from primary package..

    wat could be the problem? any guesses???




    Wednesday, December 8, 2010 5:58 PM
  • Hello,

    Just repeating my previous question which still hasn't been answered;

    Is the OSD_file in the client cache updated with the new version that contains the suite?


    Thursday, December 9, 2010 4:56 AM
  • yes the osd file is updated
    Thursday, December 9, 2010 12:07 PM
  • Hello,

    So, what is the content and name of the cached OSD-file?
    Thursday, December 9, 2010 9:10 PM
  • How can i find that?


    Monday, December 13, 2010 5:27 PM
  • Hello,


    Check the Global Data Directory OSD-cache and locate the file corresponding to your application to check the contents
    Monday, December 13, 2010 6:07 PM