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Exchange 2010 SP1 - Tracking message issue/error - page not found RRS feed

  • Question

  • hello

    My config : 2 Srv MBX-CAS-HUB behind Kemp HLB.

    in EMC, when I try to open message tracking console, I receive "page not found"

    ECP ans OWA virtaul directories authentication method are the same.

    I use integrated administrator account.

    any Idea?

    Friday, August 26, 2011 10:35 AM

Answers

  • I m trying to track message from EMC.

    I can open Management Shell Console without error.

    I can track message from Management Shell Console. (get-messagetrackinglog)

     nnew...
    RBAC tools does not work too (via EMC)

    Hi LCloux,

    If you want to track message from EMC, you should open "Tracking Log Explorer" rather than "Message Tracking" in Exchange 2010.

    The Message Tracking will direct to "Delivery Reports" in ECP.

    More information about Delivery Reports, please see:

    Exchange 2010 Delivery Reports

    http://blogs.technet.com/b/exchange/archive/2010/01/13/3409181.aspx

    And since your account(admin) is still on Exchange 2003, you cannot open the ECP.

    Frank Wang

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by L Cloux Monday, August 29, 2011 9:14 PM
    Monday, August 29, 2011 6:53 AM

All replies

  • Can you check whether message tracking is enable in HUB transport server.

    http://www.msexchange.org/tutorials/exchange-2007-message-tracking-part1.html


    Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
    Friday, August 26, 2011 11:55 AM
  • are you Trying to track message from ECP or the Exchange management console ? are you able to open the management shell without errors

     please reffer to

    http://blogs.msdn.com/b/pepeedu/archive/2010/09/02/message-tracking-cmd-lets-in-exchange-2007-exchange-2010.aspx

    For messaging tracking from Exchange Mangement Shell

     


    Dhruv
    Friday, August 26, 2011 12:01 PM
  • hi

    message tracking is enable on HUB transport server

     

    LC

    Friday, August 26, 2011 2:05 PM
  • hi

    I m trying to track message from EMC.

    I can open Management Shell Console without error.

    I can track message from Management Shell Console. (get-messagetrackinglog)

     

    nnew...
    RBAC tools does not work too (via EMC)
    Friday, August 26, 2011 2:11 PM
  • ecp works for users via OWA...

    my administrator account is on exchange 2003 (not migrate yet)

    do you think it is the reason ?

     

    LC

    Friday, August 26, 2011 2:29 PM
  • I m trying to track message from EMC.

    I can open Management Shell Console without error.

    I can track message from Management Shell Console. (get-messagetrackinglog)

     nnew...
    RBAC tools does not work too (via EMC)

    Hi LCloux,

    If you want to track message from EMC, you should open "Tracking Log Explorer" rather than "Message Tracking" in Exchange 2010.

    The Message Tracking will direct to "Delivery Reports" in ECP.

    More information about Delivery Reports, please see:

    Exchange 2010 Delivery Reports

    http://blogs.technet.com/b/exchange/archive/2010/01/13/3409181.aspx

    And since your account(admin) is still on Exchange 2003, you cannot open the ECP.

    Frank Wang

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by L Cloux Monday, August 29, 2011 9:14 PM
    Monday, August 29, 2011 6:53 AM
  • thank you

    LC

    Monday, August 29, 2011 9:15 PM
  • Usually I use the forum to investigate and find the solution to my problem without postback.

    But your post stop my headache

    >>"And since your account(admin) is still on Exchange 2003, you cannot open the ECP"

    this is the solution on ECP web access and, more important, backup/restore with Acronis!!!

    Thanks a lot dude!!!

    Tuesday, December 15, 2015 3:00 PM