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Email account tile

    Question

  • Recently I have been unable to access my hotmail email account from the tiles. When I left click it does not respond but when I right click I have options that do not involve seeing my emails.
    Saturday, September 19, 2015 1:17 PM

Answers

  • Hi Indigobaobab,

    Thank you for your question.

    By this issue, we could delete Windows profile or do a clean boot by the following link to check if the issue persist:

    https://support.microsoft.com/en-us/kb/929135

    If not, we could run “SFC /ScanNow” to check if there are any errors and post them for our troubleshooting.

    Best Regard,

    Jim

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Tuesday, September 22, 2015 8:44 AM

All replies

  • In order to help you effectively we need to know exactly what email system you are using.  You can see the differences here

    Wanikiya and Dyami--Team Zigzag

    Saturday, September 19, 2015 3:27 PM
    Moderator
  • Hi Indigobaobab,

    Thank you for your question.

    By this issue, we could delete Windows profile or do a clean boot by the following link to check if the issue persist:

    https://support.microsoft.com/en-us/kb/929135

    If not, we could run “SFC /ScanNow” to check if there are any errors and post them for our troubleshooting.

    Best Regard,

    Jim

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Tuesday, September 22, 2015 8:44 AM