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Windows 7 sleep stopped working RRS feed

  • Question

  • Hello!

    Everything was working ok for a long time. Last week, i put the sleep timer on "never", because i had to leave an application running over night.
    I noticed a few days later, that the sleep is not working anymore, not in automatic (i changed back to 2 hours), and not even manually.
    Now, when i press the power button or wait the 2 hours, it locks the computer, but never goes to sleep anymore.

    All the setting seems ok. The monitor is still turning off automatically like i set.
    I need the wake on lan to be active, so i can't disable this.
    The only thing related i remember doing was changing the sleep from "1 hour" to "never" for a day.

    I've tried disconnecting the keyboard and mouse, disabling the keyboard wake with powercfg, but still no sleep.
    I've also run a clean boot, and there is a change... when i put to sleep, the monitor goes blank, and the computer don't sleep but aso never resumes, so i need to reset =P

    Any help appreciated. Thanks!!

    Thursday, February 17, 2011 7:22 PM

Answers

  • go to the machine and load the default BIOS settings.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Niki Han Thursday, February 24, 2011 3:39 AM
    • Marked as answer by Vivian Xing Thursday, February 24, 2011 7:42 AM
    Friday, February 18, 2011 2:44 PM
  • You need to do a System Restore back to a working date ASAP before Windows overwrites all your "good" restore points.

     

     

    • Proposed as answer by Niki Han Thursday, February 24, 2011 3:39 AM
    • Marked as answer by Vivian Xing Thursday, February 24, 2011 7:42 AM
    Saturday, February 19, 2011 6:29 AM

All replies

  • read this KB article and try the steps:

    http://support.microsoft.com/kb/976877/en-us


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 17, 2011 7:41 PM
  • 1. Drivers are up to date
    2. All the settings are ok, i've already tried this settings in the ms support, even though it was working ok for over a year.
    3. Even though i need Wake on Lan, i disable everything and tested... still nothing.

    I've run powercfg -requests, on clean boot and normal boot:
    On clean boot, there are no requests, but i can't properly sleep (only the screen goes blank) and then i can't resume.
    On normal boot i get this:

    SYSTEM:
    [DRIVER] \FileSystem\srvnet
    An active remote client has recently sent requests to this machine.

    Ok.... maybe this is the problem, but there is nothing different from 1 week ago, when everything was ok.
    How can i find what is making this request?

    Thursday, February 17, 2011 7:58 PM
  • SYSTEM:
    [DRIVER] \FileSystem\srvnet
    An active remote client has recently sent requests to this machine.

    Ok.... maybe this is the problem, but there is nothing different from 1 week ago, when everything was ok.
    How can i find what is making this request?

    Do you use network shares?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Thursday, February 17, 2011 10:44 PM
    Thursday, February 17, 2011 9:10 PM
  • Hi,

    Maybe these will help :

    Windows 7 does not go to sleep  <-- check this link
    http://support.microsoft.com/kb/976877

    ----------

    Do these to clear corruption and repair/replace damaged/missing system files.

    Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

    sfc /scannow

    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Then run checkdisk (chkdsk).

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------

    More that might help.

    You cannot vote on your own postReferences to Vista also apply to Windows 7.

    Check your Settings (BIOS/CMOS) - usually F2 as you boot - for Wake on Lan, Wake on
    Modem and so on.

    Windows 7 Sleep Problem and Hibernate Options - see Troubleshooting section
    http://www.computerperformance.co.uk/windows7/windows7_sleep_problem.htm

    Troubleshooting Windows Vista Sleep and Hibernate (also Windows 7)
    http://www.computerperformance.co.uk/vista/vista_hibernate.htm

    How to troubleshoot performance issues with standby, hibernate, and resume in Windows Vista
    (also Windows 7)
    http://support.microsoft.com/kb/950686

    Sleep and hibernation: frequently asked questions
    http://windows.microsoft.com/en-US/windows7/Sleep-and-hibernation-frequently-asked-questions

    Might need to reset all Power Settings back to default and then put back as you prefer.

    How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution (also Windows 7)
    http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

    How to enable and disable Hibernation - you can try disabling it and reenabling it.
    http://www.vistax64.com/tutorials/165508-hibernation-enable-disable.html


    How to disable and re-enable hibernation on a computer that is running Windows http://support.microsoft.com/kb/920730

    How to Restore the Default Power Plan Settings in Windows 7
    http://www.sevenforums.com/tutorials/950-power-plan-restore-default-settings.html

    How to Change the Power Plan Settings in Windows 7
    http://www.sevenforums.com/tutorials/778-power-plan-settings-change.html

    How to Change Sleep State Settings in Windows 7
    http://www.brighthub.com/computing/windows-platform/articles/60294.aspx

    How to Change Sleep State Settings in Windows 7 (Including Hybrid Sleep)
    http://www.brighthub.com/computing/windows-platform/articles/60294.aspx

    Control Panel - Device Manager - look at Power Management settings for Network Card, WiFi, Modem,
    and other devices. (Double click the device and Power Management Tab)

    Might need to reset all Power Settings back to default and then put back as you prefer.

    Hope this helps.

    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Thursday, February 17, 2011 10:13 PM
  • @Andre.Ziegler:

    I'm not using network shares.
    Now i'm on remote access and running some tests...

    powercfg -requests returns no requests, but it still can't sleep... it just locks the computer.

    I really can't figure what is wrong... i pretty sure the only thing related was changing the sleep timer to "never" and then back to "1 hour" the day after... and it stopped working.

    @SpiritX

    Thanks for the links. As far as i could check:

    The system file is not corrupted;
    Restored the default of all power plans settings (using balanced now);
    Disabled and enabled the hibernation;

    Nothing seems to work.... just locks the computer, but no sleep

     

    Friday, February 18, 2011 1:27 AM
  • Hi,

    Did you check the BIOS settings and the other methods in those troubleshooters?

    Be sure to run checkdisk as well.

    Look for updates to BIOS, low level chipset drivers and the other major device drivers.
    Check the System Maker's Site (Motherboard Maker for custom systems) for those and
    other on-board devices and check the device maker's for any separate devices.

    If this is a PC also remove ALL power and reseat the cards, memory, and cables (on
    both ends when possible) - actually remove and replace - do not just snug. Clean out
    the dust bunnies and ensure the fans work. If a laptop about all that can be done is
    reseat the memory, clear the vents, and ensure the fans work.

    =======================================================

    If you have checked all the other possible options, such as updating BIOS and others,
    then maybe a Repair Installation could help. This allows you to keep the programs and
    data though redundant backups are always a good idea.

    How to Do a Repair Install to Fix Windows 7
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Friday, February 18, 2011 1:50 AM
  • @Andre.Ziegler:

    I'm not using network shares.
    Now i'm on remote access and running some tests...

    powercfg -requests returns no requests, but it still can't sleep... it just locks the computer.

    Restore the default power plan settings

    Power Plan - Restore Default Settings



    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Friday, February 18, 2011 1:16 PM
    Friday, February 18, 2011 1:16 PM
  • @Andre.Ziegler

    Already did that... no change.

    @SpiritX

    Since i was remote, i couldn't check bios or cables.
    I'm pretty sure bios and drivers are all up to date.
    And everything was working fine until a week ago... if it never worked, i would think drivers or bios, but it is not the case.

    Someone in another forum told me he had the same problem, caused by a windows update, but couldn't point which one. Rolled back, and worked again. Gonna check it out.

    By the way, thank you both for the help!

    Friday, February 18, 2011 2:00 PM
  • go to the machine and load the default BIOS settings.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Niki Han Thursday, February 24, 2011 3:39 AM
    • Marked as answer by Vivian Xing Thursday, February 24, 2011 7:42 AM
    Friday, February 18, 2011 2:44 PM
  • You need to do a System Restore back to a working date ASAP before Windows overwrites all your "good" restore points.

     

     

    • Proposed as answer by Niki Han Thursday, February 24, 2011 3:39 AM
    • Marked as answer by Vivian Xing Thursday, February 24, 2011 7:42 AM
    Saturday, February 19, 2011 6:29 AM
  • Hi,

    Sleep issues can be very tough to solve via remote, especially when BIOS and
    other low level components are in play.

    A visit might be required by a tech.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Thursday, February 24, 2011 4:09 AM
  • I have the same problem, it all began with a windows 7 update that took long time and restar my computer several times, if you go to system restore back when it was working it work but only temporary because windows 7 will try to do the updates again and I have the problem again, I just wish microsoft do not send updates that the only thing that it does is a waist of time 
    Tuesday, April 17, 2012 2:21 AM