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S4B - Lync - Mobility & Enterprise voice Calls RRS feed

  • Question

  • All,

    Came across a situation where mobility users (iPhone) using S4B client and who are enterprise voice enabled, click on meeting requests within the S4B\Lync client, and select a dial in conference number link, the call proceeds and gets connected but it is not a Lync EV call, the call uses the phones local cell phone provider to make & connect the call. Is there a way to prevent this behaviour?  S4B\Lync client dialler works ok as expected.

    Thanks

    Alan

    Thursday, September 8, 2016 10:02 AM

All replies

  • Does it work on Wi-Fi outside of your office?  In the settings, can you disable require wi-fi for voice, video, and meeting content and see if it makes a difference?

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    Thursday, September 8, 2016 3:54 PM