locked
Outlook changes Email Accounts and doesn't deliver RRS feed

  • General discussion

  • Windows 7; Norton Int.Sec 2010;both newly installed;Outlook 2007 Reinstalled. I send and receive on 3 email addresses and problem occurs randomly about 50% of time.
    I send a message with my account(also the default) and immediately get a message from "System Administrator" that "Your message did not reach some or all of the intended recipients" and also: "The following recipient(s) cannot be reached:" but no one is specified. It does not look like the normal failure message from the server.
    When I look at the original message in the "Sent" folder, the account has changed to my wife's or to my anti- spam account! When I check with people, if they have received it, their received email does have correct account but many are not being delivered. Similar thing happens using my wife's account.
    On other occasions I have sent emails around the 3 accounts and all goes well. The ISP insist it is an Outlook problem and very often the problem does not occur when testing with them.
    How can an email change accounts between clicking on "Send" and appearing in the "Sent" folder?

    • Edited by Nicholas Li Monday, January 11, 2010 5:56 AM remove the codes
    • Changed type Nicholas Li Monday, January 11, 2010 5:58 AM
    Sunday, January 10, 2010 8:36 PM

All replies

  • Hi,

     

    Considering this issue is related to Microsoft Office Outlook 2007 and we have specified support for this, it is recommended that you contact our Office Support for further investigation:

     

    Microsoft Office Help and How-to

     

    Office Discussion Group

     

    Thank you for your understanding and cooperation. Hope the issue will be resolved soon.


    Nicholas Li - MSFT
    Monday, January 11, 2010 5:58 AM
  • Sorry, Moderator. I had considered that as this problem occurred after newly installing Windows 7, it was a Win 7 issue but I will now look elsewhere
    Monday, January 11, 2010 8:12 AM