none
Windows 8 ssd freeze "Reset to device, \Device\RaidPort0, was issued."

    Question

  • Hi,

    Im experiencing sound stuttering on Windows 8, no problems on win7. Using Asus Xonar U3 with latest audio drivers, same issue with built in Conexant with latest drivers. Attaching xperf file. Have You any ideas how to fix it?

    Regards


    • Edited by Evil Genius PL Sunday, July 21, 2013 8:26 AM Better Google index
    Saturday, July 06, 2013 6:17 PM

Answers

  • Hello,

    I wrote again to Intel and Microsoft. Microsoft said that Intel should fix it and Intel said that they dont give a shit so we are on our own but i've found a workaround to minimize this problem!

    Use generic Microsoft driver (NO INTEL RAPID STORAGE DRIVER)

    Fix by me

    Easy way:

    1. Download this file - www.godlike.hekko.pl/inne/NoLPM.reg

    2. Apply it to the registry (just 2x click)

    3. Restart your computer

    4. Sound will now stutter very rarely and if it does then just restart PC. It won't stay after reboot as it was before.

    Expert way:

    1.Open Regedit

    2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci\Parameters\Device

    3. There's undocumented registry value NoLPM. As far as I know no one knows about it and no info on the internet. I found it by myself when searching for fix in the registry.

    4. As you can see there are blacklisted drive names there but there's no our drive there and that's the problem

    5. Remove all values completely then insert * and do line break after(VERY IMPORTANT)

    It has to be that value:

    *
    LINE BREAK

    6. Your drive will now be blacklisted and LPM command wont be send ever

    7. Restart your computer

    8. Sound will now stutter very rarely and if it does then just restart PC. It won't stay after reboot as it was before.

    Best regards

    Friday, August 23, 2013 3:52 PM
  • thestorAHCI.sys (MS AHCI driver) causes it:

    Total = 365 for module storahci.sys
    Elapsed Time, >     8192 usecs AND <=    16384 usecs,      0, or   0.00%
    Elapsed Time, >    16384 usecs AND <=    32768 usecs,    161, or  44.11%
    Total,                                                   365

    Use the Intel driver:

    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22676&keyword=Intel+Rapid+Storage+Technology+%28Intel+RST%29&lang=eng

    Does it fix it?


    "A programmer is just a tool which converts caffeine into code"


    Monday, July 08, 2013 8:08 PM
    Answerer
  • Hi,

    Problem returned after short period of time but i think i've found a solution.

    For everyone that has "Reset to device, \Device\RaidPort0, was issued."!

    Intel storage driver is damaged. It's freezing up computers because it's forcing Intel LPM technology on SSD drives. It freezes even on Intel SSD drives...

    The Win 8 workaround is:
    1.Remove Intel's "Rapid Storage Technology Driver" in favour of MS's generic version
    2.Apply registry hack to enable MS's power manger to show the HIPM and DIPM options
    3.Disable HIPM and DIPM located here http://www.sevenforums.com/tutorials/177819-ahci-link-power-management-enable-hipm-dipm.html
    4.Set HIPM/DIPM to active(active means totally disabled)

    You can of course set HDD mode to IDE but it'll kill your SSD so that's not good way.

    Intel have to fix their drivers or it'll cause more problems. Solution found here - http://superuser.com/questions/547894/weird-windows-8-freezes-on-intel-ssd

    I've already wrote a message to Intel about driver.

    And thank you very much Andre.Ziegler. Without You I would'nt be able to detect the issue.

    Regards



    Saturday, July 20, 2013 4:18 PM

All replies

  • the classpnp.sys driver has a large spike:

    Total = 171 for module CLASSPNP.SYS
    Elapsed Time, >     2048 usecs AND <=     4096 usecs,      0, or   0.00%
    Elapsed Time, >     4096 usecs AND <=     8192 usecs,      0, or   0.00%
    Elapsed Time, >     8192 usecs AND <=    16384 usecs,      0, or   0.00%
    Elapsed Time, >    16384 usecs AND <=    32768 usecs,      1, or   0.58%
    Total,                                                   171
    

    You also have DPC issues causes by the SPTD driver (used by Deamon tools):

    Total = 84335 for module "Unknown"
    usecs,      0, or   0.00%
    Elapsed Time, >    16384 usecs AND <=    32768 usecs,    206, or   0.24%
    Total,                                                 84335
    

    You should remove Deamon tools and look if this fixes it.


    "A programmer is just a tool which converts caffeine into code"

    Saturday, July 06, 2013 6:42 PM
    Answerer
  • Ok, completely removed SPTD.sys.

    What's the problem with classpnp.sys and how to fix it?

    I'll look if problem will occur in next days

    Regards

    Saturday, July 06, 2013 7:22 PM
  • classpnp.sys is a SCSI driver which is also related to SPTD.sys driver.


    "A programmer is just a tool which converts caffeine into code"

    Sunday, July 07, 2013 7:20 AM
    Answerer
  • Hello,

    Issue not fixed, still it stutters very often. I can't hear any music. Attaching new xperf file.

    Regards

    EDIT::

    It seems that turning off computer for some longer time than reset fixes this issue for several next days. I dont know if it will help You identifying the problem.

    Monday, July 08, 2013 8:57 AM
  • thestorAHCI.sys (MS AHCI driver) causes it:

    Total = 365 for module storahci.sys
    Elapsed Time, >     8192 usecs AND <=    16384 usecs,      0, or   0.00%
    Elapsed Time, >    16384 usecs AND <=    32768 usecs,    161, or  44.11%
    Total,                                                   365

    Use the Intel driver:

    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22676&keyword=Intel+Rapid+Storage+Technology+%28Intel+RST%29&lang=eng

    Does it fix it?


    "A programmer is just a tool which converts caffeine into code"


    Monday, July 08, 2013 8:08 PM
    Answerer
  • Hello,

    It seems that sound shuttering issue is fixed. However new problem appeared, computer is freezing randomly when starting or using for first minutes. Event log error:

    Reset to device, \Device\RaidPort0, was issued.

    I suppose that's intel driver fail. Have you any ideas what to do now ?

    Regards

     


    Source: iaStorA
    Sunday, July 14, 2013 3:07 PM
  • Check your HDD (diag tool from the HDD manufacture and chkdsk from Windows)

    "A programmer is just a tool which converts caffeine into code"

    Sunday, July 14, 2013 6:58 PM
    Answerer
  • SSD magician reports no errors, SMART OK, Status OK, AHCI ON, Latest firmware is installed.

    chkdsk:

    C:\Windows\system32>chkdsk
    The type of the file system is NTFS.
    Volume label is Система.
    
    WARNING!  F parameter not specified.
    Running CHKDSK in read-only mode.
    
    CHKDSK is verifying files (stage 1 of 3)...
      854016 file records processed.
    File verification completed.
      3394 large file records processed.
      0 bad file records processed.
    
    CHKDSK is verifying indexes (stage 2 of 3)...
      1020688 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered.
    
    CHKDSK is verifying security descriptors (stage 3 of 3)...
    Security descriptor verification completed.
      83337 data files processed.
    CHKDSK is verifying Usn Journal...
      36852312 USN bytes processed.
    Usn Journal verification completed.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
     125032447 KB total disk space.
     111239372 KB in 622105 files.
        305272 KB in 83338 indexes.
             0 KB in bad sectors.
       1128427 KB in use by the system.
         65536 KB occupied by the log file.
      12359376 KB available on disk.
    
          4096 bytes in each allocation unit.
      31258111 total allocation units on disk.
       3089844 allocation units available on disk.

    Monday, July 15, 2013 10:23 AM
  • hm, I don't really have an idea.

    "A programmer is just a tool which converts caffeine into code"

    Monday, July 15, 2013 7:35 PM
    Answerer
  • Hi,

    I've installed Intel storage driver provided by Toshiba. It seems that both issues are fixed.

    Thanks for your help.

    Tuesday, July 16, 2013 7:14 AM
  • I've installed Intel storage driver provided by Toshiba. It seems that both issues are fixed.


    great

    "A programmer is just a tool which converts caffeine into code"

    Tuesday, July 16, 2013 7:00 PM
    Answerer
  • Hi,

    Problem returned after short period of time but i think i've found a solution.

    For everyone that has "Reset to device, \Device\RaidPort0, was issued."!

    Intel storage driver is damaged. It's freezing up computers because it's forcing Intel LPM technology on SSD drives. It freezes even on Intel SSD drives...

    The Win 8 workaround is:
    1.Remove Intel's "Rapid Storage Technology Driver" in favour of MS's generic version
    2.Apply registry hack to enable MS's power manger to show the HIPM and DIPM options
    3.Disable HIPM and DIPM located here http://www.sevenforums.com/tutorials/177819-ahci-link-power-management-enable-hipm-dipm.html
    4.Set HIPM/DIPM to active(active means totally disabled)

    You can of course set HDD mode to IDE but it'll kill your SSD so that's not good way.

    Intel have to fix their drivers or it'll cause more problems. Solution found here - http://superuser.com/questions/547894/weird-windows-8-freezes-on-intel-ssd

    I've already wrote a message to Intel about driver.

    And thank you very much Andre.Ziegler. Without You I would'nt be able to detect the issue.

    Regards



    Saturday, July 20, 2013 4:18 PM
  • thanks for the fix :)

    I've marked your reply also as answer, so that other can find it easier :)


    "A programmer is just a tool which converts caffeine into code"

    Saturday, July 20, 2013 8:01 PM
    Answerer
  • Hi,

    Intel said there is absolutely no problem with their drivers and did not say anything about tens of SSD freezing threads on the web even if i replied two times asking same thing. You should not expect fast fix from them, they dont want to say that's their mistake and they said that Toshiba did this. Toshiba just mounted Intel chipset and provided Intel drivers on their website also freezing SSD with Intel Storage Drivers it's not Toshiba Motherboards specific.

    Use MS driver for some time, maybe they'll fix it but dont want to say that. You should know that MS driver sucks too, it causes Sound Stuttering but it doesnt freezing whole machine so it's better choice.

    Regards



    Wednesday, July 24, 2013 2:33 PM
  • Just a note - this issue also plagues the Dell Inspiron Duo when the Intel Storage driver is installed. Attempting fix above...
    Tuesday, August 13, 2013 10:41 AM
  • Hello,

    I wrote again to Intel and Microsoft. Microsoft said that Intel should fix it and Intel said that they dont give a shit so we are on our own but i've found a workaround to minimize this problem!

    Use generic Microsoft driver (NO INTEL RAPID STORAGE DRIVER)

    Fix by me

    Easy way:

    1. Download this file - www.godlike.hekko.pl/inne/NoLPM.reg

    2. Apply it to the registry (just 2x click)

    3. Restart your computer

    4. Sound will now stutter very rarely and if it does then just restart PC. It won't stay after reboot as it was before.

    Expert way:

    1.Open Regedit

    2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci\Parameters\Device

    3. There's undocumented registry value NoLPM. As far as I know no one knows about it and no info on the internet. I found it by myself when searching for fix in the registry.

    4. As you can see there are blacklisted drive names there but there's no our drive there and that's the problem

    5. Remove all values completely then insert * and do line break after(VERY IMPORTANT)

    It has to be that value:

    *
    LINE BREAK

    6. Your drive will now be blacklisted and LPM command wont be send ever

    7. Restart your computer

    8. Sound will now stutter very rarely and if it does then just restart PC. It won't stay after reboot as it was before.

    Best regards

    Friday, August 23, 2013 3:52 PM
  • thanks for posting your workaround :)

    "A programmer is just a tool which converts caffeine into code"

    Friday, August 23, 2013 5:37 PM
    Answerer
  • Thank you very much. Applying the registry fix file, fixed the constant SSD hangs on my Dell Inspiron 15 7000 which I bought late 2015. FYI, my SSD is a Sandisk Z400s M.2 2280 256GB (sd8snat-256g-1012).
    Saturday, March 12, 2016 10:00 AM