Hi,
At first, I suggest to check your program is compatible with Windows 7 or not, you can check it on
Windows 7 Compatibility Center. The program which incompatible with Windows 7 will cause unexpected issue.
And please run this program as administrator to see if the same issue persists.
If the issue persists, I suggest to contact program manufacturer for further help.
Thank you for your understanding.
Regards,
Leo Huang
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