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The recipient's e-mail address was not found in the recipient's e-mail system RRS feed

  • Question

  • We receive this error when sending email to a specific email address outside of our exchange 2007 environment.  I was successfull in sending email to the same address from my hotmail account (I know this because they responded).  We have no problems sending email to other companies outside of our environment.  I even added the domain to the Accepted Domains list.  Please Help.

     

    Delivery has failed to these recipients or distribution lists:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

    <o:p> </o:p>

    elm.ar@mcmaster.com
    The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
    <o:p></o:p>

    Diagnostic information for administrators:<o:p></o:p>

    Generating server: ENONT21.EOPLASTICS.COM<o:p></o:p>

    elm.ar@mcmaster.com
    #550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

     

     

    Original message headers:<o:p></o:p>

    Received: from ENONT21.EOPLASTICS.COM ([192.168.100.22]) by
     enont21.EOPLASTICS.COM ([192.168.100.22]) with mapi; Fri, 4 Nov 2011 15:15:07
     -0500
    Content-Type: application/ms-tnef; name="winmail.dat"
    Content-Transfer-Encoding: binary
    From: Chad Remick <chad.remick@eoplastics.com>
    To: "elm.ar@mcmaster.com" <elm.ar@mcmaster.com>
    Date: Fri, 4 Nov 2011 15:15:06 -0500
    Subject: Test Email
    Thread-Topic: Test Email
    Thread-Index: AQHMmy5xn0ROEi7yK0yP6IYrAzlliA==
    Message-ID: <35C4E5619060834193717C4FEC936A799A036BF214@enont21.EOPLASTICS.COM>
    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator: <35C4E5619060834193717C4FEC936A799A036BF214@enont21.EOPLASTICS.COM>
    MIME-Version: 1.0

    <o:p></o:p>

    Tuesday, November 8, 2011 7:10 PM

Answers

  • Adding the domain the Accepted Domains list is the last thing you want to do! That tells Exchange that your org is repsonsible for that SMTP domain.

     

     

    • Marked as answer by Jackzhou_5 Monday, November 28, 2011 6:17 AM
    Tuesday, November 8, 2011 7:41 PM
  • Remove that domain as an accepted domain and try sending again.

    Turn on the logging on your Send connector and see what's going on,

    Do a nslookup on the Exch server and resolve the MX records to see if they are correct

     


    Sukh
    • Marked as answer by Jackzhou_5 Monday, November 28, 2011 6:17 AM
    Tuesday, November 8, 2011 9:47 PM
  • Hi,

    Sometimes Outlook cache  might cause this problem.

    Please try to send email via OWA for test then feedback here.

    Thanks.


    Best Regards!
    • Marked as answer by Jackzhou_5 Monday, November 28, 2011 6:18 AM
    Wednesday, November 9, 2011 5:39 AM

All replies

  • Adding the domain the Accepted Domains list is the last thing you want to do! That tells Exchange that your org is repsonsible for that SMTP domain.

     

     

    • Marked as answer by Jackzhou_5 Monday, November 28, 2011 6:17 AM
    Tuesday, November 8, 2011 7:41 PM
  • Remove that domain as an accepted domain and try sending again.

    Turn on the logging on your Send connector and see what's going on,

    Do a nslookup on the Exch server and resolve the MX records to see if they are correct

     


    Sukh
    • Marked as answer by Jackzhou_5 Monday, November 28, 2011 6:17 AM
    Tuesday, November 8, 2011 9:47 PM
  • Hi,

    Sometimes Outlook cache  might cause this problem.

    Please try to send email via OWA for test then feedback here.

    Thanks.


    Best Regards!
    • Marked as answer by Jackzhou_5 Monday, November 28, 2011 6:18 AM
    Wednesday, November 9, 2011 5:39 AM
  • Hi,

    Any update?


    Best Regards!
    Friday, November 18, 2011 7:18 AM
  • Im researching the similar error. I emailed all users in my domain right before I went and deleted a user that wasnt needed in active directory. So I removed the mailbox for said user then deleted account from AD. Well I've been getting the reports sent to my inbox every 2 min for the past 3 hours. Ive been looking over the internet and cant find out to stop them from coming. Any suggestions?

    I'm using exchange server 2010 all up to date on sbs 2011

    Thursday, April 25, 2013 8:32 PM
  • Then how is the pop3 connector supposed to work?
    Tuesday, October 15, 2013 11:46 PM