• Question

  • Description


    Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18921, time stamp: 0x5a7e7d97

    Faulting module name: MSHTML.dll, version: 11.0.9600.18921, time stamp: 0x5a7e8efb

    Exception code: 0xc0000005

    Fault offset: 0x0036eee6

    Faulting process id: 0xf38

    Faulting application start time: 0x01d3ac69e958f0a0

    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

    Faulting module path: C:\Windows\system32\MSHTML.dll


    Report Id: 1aab6628-185e-11e8-bb63-90e6ba554827


    Friday, February 23, 2018 8:30 PM


  • Hi,

    Tools>Internet Options>Advanced tab, check "Use Software rendering instead of GPU rendering".

    Save changes.

    Reboot your computer for the full changes to take affect.

    If possible include links to problem websites with your questions. Most crashes in IE are caused by Plugins (like Flash) or browser Addons. Some websites may be using older versions.


    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to


    Sunday, February 25, 2018 8:14 PM