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IE 8 interruption on Windows 7 RRS feed

  • Question

  • hi windows community,

    since I installed windows 7 RC on my Notebook I sporaticly have some problems with my internet connection.  I using IE8 and when switching between the websites, there is about every 15 minutes a lost of connection error. my homenetwork is fine and in july on vista there was no problems with IE8.
    may be that is a usual problem. Pls.,can anybody assist in this matter.

    TX Enrico

    Wednesday, August 12, 2009 4:02 PM

All replies



  • Hello Enrico,

    At this time we would normally review a network or fiddler trace of the client to see why we are getting errors. If you have such a trace available we could take a quick look. The current version of Fiddler is available for download here. Please try these next steps as well to try and isolate the cause of the problem.


    1. Run Internet Explorer 8 underneath "Compatibility View".
    2. Run Internet Explorer 8 without add-ons ( iexplore.exe -extoff ).
    3. Test the website navigation from another Windows 7 machine or Vista machine running Internet Explorer 8.0.

    What sort of connection problems are you seeing specifically? Also, please post back the error message shown in Internet Explorer window after "Show Friendly HTTP Error Messages" is unchecked ( Tools | Internet Options | Advanced ).










    Norman Drews
    • Marked as answer by Enrico72 Friday, August 14, 2009 2:04 PM
    • Unmarked as answer by Enrico72 Friday, August 14, 2009 9:30 PM
    Thursday, August 13, 2009 7:43 PM
  • Hello norman,

    here the detailed error from IE 8:

    Das Problem kann aus verschiedenen Gründen aufgetreten sein:
    • Die Internetkonnektivität ist verloren gegangen.
    • Die Website ist temporär nicht verfügbar.
    • Der Domänennamenserver (DNS) ist nicht erreichbar.
    • Der Domänennamenserver (DNS) verfügt über keinen Eintrag für die Domäne der Website.
    • Die Adresse enthält eventuell einen Tippfehler.
    • Wenn dies eine (sichere) HTTPS-Adresse ist, dann klicken Sie auf "Extras", "Internetoptionen", "Erweitert" und stellen Sie sicher, dass die SSL- und TLS-Protokolle im Sicherheitsabschnitt aktiviert sind.


    the Fiddler told me while downloading fsx sp1 after 2 minutes the following:

    #ResultProtocolHostURLBodyCachingContent-TypeProcessCommentsCustom
    24 200 HTTP download.microsoft.com /download/7/a/f/7af84201-aba4-4979-a750-f592e1399abf/fsx_sp1_DEU.exe 0   application/octet-stream iexplore:3580    

    TLS 1.1 and 1.2 are ticked / marked in the advanced menu.

    I hope this info will help you.

    Regards

    Enrico
    Friday, August 14, 2009 2:04 PM
  • Hi

    Thank you for your post.

    You need to install the update that addresses certain application compatibility and reliability issues of Internet Explorer 8 in Windows 7.

    RESOLUTION
    To immediately install the update, click Start , point to All Programs , and then click Windows Update . In the navigation pane, click Check for updates , and then follow the steps to install all recommended updates.

    On an additional note you have to restart the computer after you apply this update.

    Hope this helps.


    Thanks

    Saroj

    Friday, August 14, 2009 2:17 PM
  • hello norman,

    attaced you will find the new fiddler log of the cut out of the IE8 when switching to the new page
    #ResultProtocolHostURLBodyCachingContent-TypeProcessCommentsCustom
    340 0 HTTP login.live.com /logout.srf?ct=1250285910&rver=5.0.3265.0&lc=1031&id=254354&ru=http:%2F%2Fsocial.technet.microsoft.com%2FPassport.rdr%3Floc%3D%252fProfile%252fde-DE%252f%253fsp%253dforums%2526User%253dEnrico72%2526referrer%253dhttp%25253a%25252f%25252fsocial.technet.microsoft.com%25252fForums%25252fde-DE%25252fuser%25253freturnUrl%25253dhttp%25253a%25252f%25252fsocial.technet.microsoft.com%25252fForums%25252fde-DE%25252fw7itproappcompat%25252fthread%25252ffb3978a0-656b-4bbe-8cfc-96e4d7a28395%2526rh%253dT4RWXVKnz85fjGSycieXAtYRCLXuLDXXIzGf8ImRh9g%25253d 0     iexplore:4776    
    I also run the IE8 while downloading without add-ons - Error message: The server connection was reseted and downloads are impossible.


    Thanks

    Enrico
    Friday, August 14, 2009 9:51 PM
  • Hello Saroj,

    i did install all required (important & recomended) updates and checked for new ones.

    The 3 below mentioned Updates are installed:


    Update for Internet Explorer 8 Compatibility View List for Windows 7 Release Candidate (KB972636)

    Installationsdatum: ‎02.‎08.‎2009 16:13

    Installationsstatus: Erfolgreich

    Updatetyp: Empfohlen

    Update for Internet Explorer 8 for Windows 7 Release Candidate (KB970858)

    Installationsdatum: ‎02.‎08.‎2009 16:13

    Installationsstatus: Erfolgreich

    Cumulative Security Update for Internet Explorer 8 for Windows 7 Release Candidate (KB972260)

    Installationsdatum: ‎02.‎08.‎2009 16:14

    Installationsstatus: Erfolgreich


    There still problems and cut-outs on the IE 8 when downloading staff (Error: Server connection was reseted ) and when switching over to the
    next page.

    Thanks

    Enrico

     

    Friday, August 14, 2009 10:01 PM