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  • Question

  • Greetings,

    A UAE company just opened an office in our country (Company.com), they are using Exchange 2010, so the HQ's IT team in UAE just created another domain for us to access our email which is (OurCompany.com), The IT Team instruct us to use OWA for the first time using: https://webmail.company.com/owa.

    The username will be : user1@ourcompany.com / password: ******

    So as you see, we are using their OWA (https://webmail.company.com/owa) to log into our domain(OurCompany.com)

    FYI,

    • After logging into OWA successfully the email address that appears is user1@company.com as a sender email address not user1@ourcompany.com that we logged in with !
    • User1 can receive emails sent to user1@ourcompany.com and user1@company.com, but he/she only can send and/or reply as user1@company.com.

     

    Could you please explain this scenario ?

    Thanks in advance.

    Redouane.


    Redouane SARRA


    Sunday, October 12, 2014 2:48 PM

Answers

  • Hi Redouane,

    In the above scenario, ourcompany.com is set as an accepted domain. An accepted domain is an SMTP namespace for which a Microsoft Exchange organization sends or receives e-mail.

    If you want to send or reply as user1@ourcompany.com, you need to set the user1@ourcompany.com as the primary email address.

    For more information, here is an article for your reference.

    Configure Exchange 2010 to Accept E-Mail for More Than One Authoritative Domain

    http://technet.microsoft.com/en-us/library/aa996314(v=exchg.141).aspx

    Hope this can be helpful to you.

    Best regards,


    Amy Wang
    TechNet Community Support

    • Marked as answer by Amy.Wang Wednesday, October 22, 2014 1:58 AM
    Tuesday, October 14, 2014 5:50 AM

All replies

  • In Exchange, a user can only send mail with his PRIMARY Smtp address, but can receive email on multiple aliases. If you want to change the address users will see when you send mail to them, you (or your admin) need to change the Primary smtp address for that mailbox.

    There are some workaround that can help you if you want to be able to send from multiple addresses, but all of them will require assistance from the admin staff as well, so better talk with them.

    Sunday, October 12, 2014 8:05 PM
  • Hi Redouane,

    In the above scenario, ourcompany.com is set as an accepted domain. An accepted domain is an SMTP namespace for which a Microsoft Exchange organization sends or receives e-mail.

    If you want to send or reply as user1@ourcompany.com, you need to set the user1@ourcompany.com as the primary email address.

    For more information, here is an article for your reference.

    Configure Exchange 2010 to Accept E-Mail for More Than One Authoritative Domain

    http://technet.microsoft.com/en-us/library/aa996314(v=exchg.141).aspx

    Hope this can be helpful to you.

    Best regards,


    Amy Wang
    TechNet Community Support

    • Marked as answer by Amy.Wang Wednesday, October 22, 2014 1:58 AM
    Tuesday, October 14, 2014 5:50 AM
  • Thanks Amy.

    Thanks to the community.


    Redouane SARRA

    Wednesday, October 22, 2014 7:43 AM