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Attachments are missing in notification email for tickets. RRS feed

  • Question

  • Not receiving any attachment in notification emails with tickets in SCSM 2016
    Monday, July 31, 2017 3:23 PM

Answers

  • Hi

    What attachments are you expecting? The default notification templates do not support attachments. 

    To get attachments on notification emails will require Orchestrator or third party apps.

    Regards

    Glen


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    Monday, July 31, 2017 9:12 PM