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Hardware VSS RRS feed

  • Question

  • I have a DPM 2012 SP1 server backing up VMs from a 2008R2 host.  I have a Dell PS4100 SAN.  Latest HIT and Microsoft ISCI client 3.3 on the host.

    Backups fail and i get:

    Starting synchronization on \Backup Using Child Partition Snapshot\server failed:
    Error 30290: Failure occurred while adding one or more of the volumes involved in backup operation to snapshot set. Please check the event log on Hxxx.yyy.zzz  to troubleshoot the issue.
    Error details: Internal error code: 0x809909E2
    Recommended action: Check recent records from the VolSnap source in the Application Event Log to find out why the problem occurred.

    I can force them to use software VSS and i can get a backup. It looks like its trying to use the Windows ISCI target hardware provider and error on lack of permissions.  Why doesn't it use the Dell HW provider.

    Dell says its a Microsoft issue.  I'm no so sure.  Anyone have a lot of knowledge in this area?

    Not sure what else to try.

    Friday, April 5, 2013 1:59 AM

Answers

  • Hi,

    The symptom matches this, try removing the Windows iscsi target hardware provider software on the Windows 2008 R2 host.

    2761897 Creating protection for Hyper-V VMs on Windows Server 2012 fails with Internal error code 0x809909E2
    http://support.microsoft.com/kb/2761897/EN-US


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    Thursday, April 11, 2013 10:49 PM
    Moderator