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    I've read over some other people's topics on this. I think someone just needs to read my mini dump file and tell me whats going on. I cannot figure it out. 

    Its only once in awhile. And the only time my PC is slow is during unlock, start up or shut down. Its an HP. It only gives me the blue screen of death once in a great while. I don't know what to do. It started once I installed AVG but I have uninstalled it, by someone else's advice and the problem is still persisting. I'm not sure what else to do.

    I don't know if anyone here can open the files, but I have uploaded the 2 mini dump files to skydrive and I am loading the url to the files now.

    https://onedrive.live.com/redir?resid=60E7ECADC0F0B415%21588

    Any help is greatly appreciated.  

    Sunday, March 9, 2014 4:57 AM

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    Sarynecub

    These were Related to SynTP.sys Synaptics Touchpad Driver.  I would install the newest driver available.

    ALSO AND IMPORTANT!!  You have two active malware applications (AVG & McAfee).  That is never a good idea and is probably contributing to the problem.  I would remove both and use the built in defender in their place

    http://www.avg.com/us-en/utilities


    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    BugCheck 5, {ffffe000002e4900, ffffe000042f6900, 0, 1}

*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : SynTP.sys ( SynTP+3ba47 )


INVALID_PROCESS_ATTACH_ATTEMPT (5)
Arguments:
Arg1: ffffe000002e4900
Arg2: ffffe000042f6900
Arg3: 0000000000000000
Arg4: 0000000000000001

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x5

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFD000201FDFB0

LAST_CONTROL_TRANSFER:  from fffff800f4f725dc to fffff800f4f50ca0

STACK_TEXT:  
ffffd000`201fd5c8 fffff800`f4f725dc : 00000000`00000005 ffffe000`002e4900 ffffe000`042f6900 00000000`00000000 : nt!KeBugCheckEx
ffffd000`201fd5d0 fffff800`f51b1614 : 00000000`00000d8c ffffc000`02c704e0 ffffd000`201fd6d9 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x1143c
ffffd000`201fd620 fffff800`f4f5c4b3 : ffffe000`0027a160 ffffd000`201fda78 00000000`00000086 00000000`00000000 : nt!NtClose+0x384
ffffd000`201fd740 fffff800`f4f54900 : fffff800`f520297c 00000000`00000000 ffffd000`201fd969 ffffd000`201fda40 : nt!KiSystemServiceCopyEnd+0x13
ffffd000`201fd8d8 fffff800`f520297c : 00000000`00000000 ffffd000`201fd969 ffffd000`201fda40 fffff800`014cbec6 : nt!KiServiceLinkage
ffffd000`201fd8e0 fffff800`f5202762 : 00000000`00000001 00000000`00000000 ffffe000`0057c09c 00000000`00000000 : nt!RtlpQueryRegistryValues+0x214
ffffd000`201fd9c0 fffff800`01b70a47 : ffffe000`004dd8a0 ffffd000`201fda80 ffffe000`0057c09c fffff800`00671854 : nt!RtlQueryRegistryValues+0xe
ffffd000`201fda00 ffffe000`004dd8a0 : ffffd000`201fda80 ffffe000`0057c09c fffff800`00671854 00000000`00000000 : SynTP+0x3ba47
ffffd000`201fda08 ffffd000`201fda80 : ffffe000`0057c09c fffff800`00671854 00000000`00000000 fffff800`01b42d53 : 0xffffe000`004dd8a0
ffffd000`201fda10 ffffe000`0057c09c : fffff800`00671854 00000000`00000000 fffff800`01b42d53 00000000`00080006 : 0xffffd000`201fda80
ffffd000`201fda18 fffff800`00671854 : 00000000`00000000 fffff800`01b42d53 00000000`00080006 ffffc000`014836e0 : 0xffffe000`0057c09c
ffffd000`201fda20 ffffe000`004dc158 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff800`f4e8c0d0 : storport!RaidUnitCompleteRequest+0x584
ffffd000`201fdc10 00000000`00000001 : 00000000`00000000 00000000`00000000 fffff800`f4e8c0d0 ffffd000`201df180 : 0xffffe000`004dc158
ffffd000`201fdc18 00000000`00000000 : 00000000`00000000 fffff800`f4e8c0d0 ffffd000`201df180 fffff800`01b875b7 : 0x1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SynTP+3ba47
fffff800`01b70a47 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  SynTP+3ba47

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SynTP

IMAGE_NAME:  SynTP.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51f2c40d

FAILURE_BUCKET_ID:  0x5_SynTP+3ba47

BUCKET_ID:  0x5_SynTP+3ba47

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x5_syntp+3ba47

FAILURE_ID_HASH:  {6b1f884c-7231-dce4-9a33-c0e846c738ed}

Followup: MachineOwner
---------

    Wanikiya and Dyami--Team Zigzag

    Sunday, March 9, 2014 5:30 AM