delegate ability to update status and change call forwarding?

Answers

• 

  

  0

  Sign in to vote

  Hi,

  Unless receptionist login using the absence users credentials and make the cange, it's not possible. The deligation means that, you assign another user to answer his/her calls on behalf of him/her.

  The deligated user doesnot have the control of the user who daligate the call. Hope it's clear.

  Thamara.

  • Proposed as answer by Thamara.Wijesinghe Friday, October 21, 2011 4:58 PM
  • Marked as answer by Noya Lau Monday, October 31, 2011 9:42 AM

  Friday, October 21, 2011 4:58 PM
• 

  

  0

  Sign in to vote

  Hi pesos,

  Agree with Thamara.

  The following scenarios are recommended in a standard receptionist deployment.

  ·          Response Group application

  ·          Sorting search results by last name

  ·          Reporting a malicious call

  ·          Parking a call

  ·          Location services for Enhanced 9-1-1 (E9-1-1)

  • Marked as answer by Noya Lau Monday, October 31, 2011 9:42 AM

  Monday, October 24, 2011 7:39 AM