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Assign other user can used SCCM console RRS feed

  • Question

  • Dear All

      I have request from Application team, our office start to used Windows 7, but when user have a problem with inhouse application, there no have tool like netmeeting for see user desktop,  so I already deploy sccm client to new windows7 PC but how I allow other IT guy can used SCCM console view all collection and see client and can used remote tool remote to windows7 PC

       please let's me know how to complete task

    Friday, May 27, 2011 9:23 AM

All replies

  • You need to configure the permissions in the Configmgr. console. You can use this blog post as inspiration - http://blog.coretech.dk/kea/configuration-manager-2007-defining-the-servicehelpdesk-role/
    Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund
    Friday, May 27, 2011 9:40 AM
  • For the detail steps, please refer:

    How to Configure DCOM Permissions for Configuration Manager Console Connections
    http://technet.microsoft.com/en-us/library/bb633148.aspx


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, May 30, 2011 9:25 AM
  • When Remote Control is the only functionality given; another solution is available also.

    Have a look at http://henkhoogendoorn.blogspot.com/2011/03/remote-control-functionality-in.html for more information on this. It mentions:

    Another way for giving specific users access to Remote Control functionality, is build a package with only 2 (two) files in it. This will be RC.exe and Rdpencom.dll (both can be found at ConfigMgr source > AdminUI > Bin > i386 location. Just distribute these files, and make sure security is done in the ConfigMgr console, and you're done!

    The only real difference in both solutions will be the search option. In the ConfigMgr console > Collections, there can be searched in All Systems for the device which must be taken over. In the single RC.exe file solution, a name must be typed-in for having Remote Control functionality.


    My ConfigMgr blog: http://henkhoogendoorn.blogspot.com Follow me on Twitter: @henkhoogendoorn
    Tuesday, May 31, 2011 11:46 AM