New Laptop stopped working RRS feed

  • Question

  • I just bought and set up my HP 15 laptop with windows 8. The second day I turned it on and a screen came up with time and date and a wireless symbol and battery plug in sign. I move to bottom left of screen for the start up and nothing happened. I put the curser at top left and no charms appeared. I hit the windows key on keyboard and again nothing. I tapped touch pad area and it brought up a sign in I put in the password it accepted it but when right back to the first screen. I closed is down by using the ctrl alt del combo. No disks came with the laptop. Please help this is very frustrating.

    Friday, February 6, 2015 9:11 PM