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Booking meeting room issue RRS feed

  • Question

  • Hi,

    I create a email account as the meeting room for users to book, but when I check the busy & free status of meeting room, it displays the shadow as followed:

    Is it possbile to fix?

     

     

    Thanks.

     

    Thursday, September 29, 2011 6:16 AM

Answers

  • create mailbox profile for this mailbox. or use outlook web access to log in to this mailbox. create a test meeting so that

    free busy information is published. then try again

     


    Dhruv
    Thursday, September 29, 2011 7:14 AM
  • Hello,

     

    Some questions to narrow down the causes:

     

    1. Can see other user’s free/busy info properly?

    2. Can other user see the room’s free/busy?

    3. Can you see the room’s free/busy info via OWA?

     

    If you also cannot see other users’ free/busy info, but other user can, then you may have issues on your own client side, check the autodiscover and availability services.

     

    If other users also cannot see the room’s free/busy info, please test to create a new room mailbox and see if the issue persists.

     

    Thanks,

    Simon


    Friday, September 30, 2011 7:31 AM
    Moderator
  • MS exchange 2003 sp2.

     

    Thanks.


    I would try Dhruvaraj's suggestion. That usually pops it with Exchange 2003.

    If not , open the resource mailbox with the Outlook/cleanfreebusy switch

     

     

    Friday, September 30, 2011 4:32 PM

All replies

  • create mailbox profile for this mailbox. or use outlook web access to log in to this mailbox. create a test meeting so that

    free busy information is published. then try again

     


    Dhruv
    Thursday, September 29, 2011 7:14 AM
  • Will this action re-activate the free/busy information?

    Or is there any related service?

     

     

    thanks.

    Thursday, September 29, 2011 8:01 AM
  • Is free busy lookups working for other users and rooms but just not this room? What version of Exchange?


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Thursday, September 29, 2011 4:59 PM
  • MS exchange 2003 sp2.

     

    Thanks.

    Friday, September 30, 2011 5:28 AM
  • Hello,

     

    Some questions to narrow down the causes:

     

    1. Can see other user’s free/busy info properly?

    2. Can other user see the room’s free/busy?

    3. Can you see the room’s free/busy info via OWA?

     

    If you also cannot see other users’ free/busy info, but other user can, then you may have issues on your own client side, check the autodiscover and availability services.

     

    If other users also cannot see the room’s free/busy info, please test to create a new room mailbox and see if the issue persists.

     

    Thanks,

    Simon


    Friday, September 30, 2011 7:31 AM
    Moderator
  • Did you create the resource mailbox per instructions in article below? Article for 2000 but still applies to 2003.

    Creating Resource Mailboxes in Exchange 2000

    http://www.msexchange.org/tutorials/mf019.html


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Friday, September 30, 2011 4:14 PM
  • MS exchange 2003 sp2.

     

    Thanks.


    I would try Dhruvaraj's suggestion. That usually pops it with Exchange 2003.

    If not , open the resource mailbox with the Outlook/cleanfreebusy switch

     

     

    Friday, September 30, 2011 4:32 PM