Graphics card upgrade Windows experience went down by 0.8 RRS feed

  • Question

  • Hi

    I have just upgraded my graphics card to a Sapphire HD7950 3gb OC from a Sapphire HD5770 vapour x, with the HD5770 I have a Windows experience of 7.4 with the far more powerful HD7950 it is now 6.6:-(


    Windows 7 Ultimate 64bit

    AMD FX6100 6 cores, running at 3.6ghz

    8gb 1600mgz DDR3 Ram

    120 SATA 3 solid state HDD

    I have the latest drivers and have uninstalled and reinstalled them but still the same.

    Any explanation on why a card that is more powerful would do this?

    Thanks in advance

    Tuesday, March 6, 2012 5:35 PM

All replies

  • Hi,

    The new generation HD7000 series have some power save functions, make sure this display card is running on full load while running WEI.

    I suggest you update all the drivers, chipset from manufacture's website manually and then check the problem in Clean Boot:


    Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.

    If the issue persists, I suggest you to check Windows Experience Index log file :

    "%SystemRoot%\Performance\WinSAT\winsat.log". That may give some relevant details.

    Method 1:

    a)     Press Windows+R. Copy and paste the following :

    b)     Try to delete everything but the most recent file.
    c)     Reboot the computer
    d)     Then try doing the re-assessment.

    Method 2:

    Go into an elevated command prompt (cmd.exe run as administrator) and type in:

      winsat formal

    You can also refer to the link provided below for more information on Windows Experience Index.


    Best regards,
    Della Li

    Wednesday, March 7, 2012 8:59 AM
  • Hi

    Many thanks for the reply.

    I have tried your points above and I am still getting the same results 6.6.

    The winsat formal gave some interesting results, overall 7.9 but I have no idean what the results mean as I have never used the command before.... Sorry!

    Anything else I can try?

    Kind regards

    Wednesday, March 7, 2012 9:25 PM