locked
How to reset network credentials RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    1
    Sign in to vote

    I have two Win10 (Home) machines on a wireless network.   They have run fine until last night when computer1 was upgraded by Microsoft - (without my knowledge).   Computer1 still finds my network, collects emails and talks to the internet (although the upgrade disposed of some of my running programs, which have had to be reinstalled!   However, computer1 now does not find computer2, and I can no longer print from computer2 to a printer hardwired to computer1.

    I have tried to solve this problem on computer2.   In WindowsExplorer, network, computer2 finds computer1.   When I click  on the computer1 icon, I get the box "Enter Network Credentials" pasted below (my network is 12Net).   This does not accept my 26 digit password  (there seems hardly room in the box for it) and nothing I put in works.   Note that the box already - before I have unsuccesfully entered any password- has a red cross saying "The user name or password is incorret".    Consequently, the two computers won't talk to eachother - or their attached printers - although both talk to the internet and both talk to a wireless printer on the same wireless network (12Net).

    How do I clear the 'Enter Network Credentials' on computer2 so that it accepts my password, and subsequently finds computer1?

    Thanks for any help.

    I now find that the screen image I have pastes cannot be accepted, so it has been deleted - a pity as it shows the problem

    Saturday, September 24, 2016 8:08 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Type sharing in the search box next to the windows icon.

    select managed advanced sharing settings

    select the all networks drop down

    under password protected sharing, turn off the password protected sharing.

    • Marked as answer by kanga85new Wednesday, August 21, 2019 4:57 AM
    Sunday, January 13, 2019 2:04 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    Windows 10 - Right click on Startup button (the windows logo button on below left) - select Control Panel - Open 'Credential Manager' - Go to 'Windows Credentials' - and from the list, you can delete the one for computer1.

    Now, try again, and give the new credential, and it will work.

    Thanks

    Prabodha


    • Edited by PK Sarangi Saturday, September 24, 2016 9:34 AM
    • Proposed as answer by Todd Heron Sunday, September 25, 2016 2:47 AM
    • Unproposed as answer by kanga85new Sunday, September 25, 2016 8:06 AM
    • Proposed as answer by PK Sarangi Sunday, September 25, 2016 8:52 AM
    Saturday, September 24, 2016 9:33 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thanks Prabodha,

    However I have had no joy.  Within computer2 I deleted the Windows Credential for computer1.   Then I clicked on the computer1 icon within 'Networks' and I get a new box labeled 'computer1'.   It has three lines to fill in: 1 'Internet or Network address'.  I don't know what to fill in here to get to computer1.   My wireless network is labelled '12Net' with a password, but what should I enter to find computer1 - which presumably computer2 has already found as it shows an icon for computer1 in 'Networks'.

    2. 'Username'.   I don't know what to put here.   Is this my user name on computer2, or my username on computer1 - which happens to be different due to a previous malfuntion of windows?

    3. 'Password'.   I have never before needed a password to get from computer2 to computer1.   Is this my wireless network password, or do I need to generate a new one - which will then not be known by computer1?

    More to follow, but when I tried to submit I got an ' unexpected error'.   Was I too long?

    Sunday, September 25, 2016 8:05 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I have tried various variants in these boxes with no success, and each time have then removed the offending new Credential as you advise.   I have also tried to set up a suitable credential within 'Windows Credentials', but again I don't know what to put in each of the boxes and nothing seems to work.

    I have run my system for years through Windows to XP to Win7 to Win10 without ever needing to worry about 'credentials'.   Computer2 has always previously found the printer attached to computer1 with little hassle.  I have now logged onto computer1 and find that a credential was modified on 23-Sep-16, the date that Windows did my 'upgrade'/'downgrade? .    This Credential is named 'Microsoft_PaidConnectivity_WiFi_Access Token'; I have no idea what it is for.  I have no Credential to find Computer2 - which my computer1 seems to do with no fuss and no Credential.

    Thanks for any further help.

    kanga85new

    Sunday, September 25, 2016 8:06 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    First of all I answered your question "How do I clear the 'Enter Network Credentials' on computer2 ", which you Unproposed as answer !! It looks, you meshed up the things, which we only can guess. Better look for a computer engineer in your area and call him to fix your issue. 

    Forget Microsoft_PaidConnectivity_WiFi_Access Token'  one, this is something new feature by Microsoft, a paid WiFi service.

    Thanks

    Prabodha


    • Edited by PK Sarangi Sunday, September 25, 2016 9:03 AM
    Sunday, September 25, 2016 9:03 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Sorry Prabodha, I thank you for your attempts to help.   I am sorry that it didn't work - I wouldn't have  liked anything more!

    How do I get rid of the message in the box which, before I have unsuccesfully entered any password,  has a red cross saying "The user name or password is incorrect"?   Is there something (a file?) that I can delete somewhere?

    Thanks

    kanga85new

    sorry

    Sunday, September 25, 2016 9:41 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Give a screenshot for the password popup screen to understand it better. You may check there are multiple entries in the Credential Manager. Remove all Windows Authentication and restart the machine. And try again.
    Sunday, September 25, 2016 6:40 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    All Windows Authentication credentials removed and computer restarted.

    I see two different screens when I click on the network icon for computer1 (named 'CF10', the computer2 I am working on is named 'CF6', my wireless network is '12Netnet'.   When I first click on this icon I get:


    I don't know what to enter here, but after I try sensible things I then get:


    I have never before needed 'network credentials' to get my computers to use printers on differnt machines, they have all simply been found through the wireless '12Net'.

    I think that this is worth solving, as other people will presumably be similarly affect by the recent -ongoing Windows upgrade.

    Thanks for your help!!

    kanga85new


    Monday, September 26, 2016 1:33 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Type sharing in the search box next to the windows icon.

    select managed advanced sharing settings

    select the all networks drop down

    under password protected sharing, turn off the password protected sharing.

    • Marked as answer by kanga85new Wednesday, August 21, 2019 4:57 AM
    Sunday, January 13, 2019 2:04 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Thanks Fecktronics.   Worked well.   Found necessary after an upgrade of Windows 10 made a printer hard- wired to another computer inaccessible.
    Wednesday, August 21, 2019 5:01 AM