none
internet explorer unable to load the website in Windows XP RRS feed

  • Question

  • Hi,

    I'm technical support for a company.  My client computer internet explorer unable to load any websites in the internet explorer while type in the address in the link bar (eg: www.google.com). The browser mention unable to search the website and it will link to search engine website (eg: www.soso.com) .  I had reset the internet explorer setting and clear all the cookies & temporary files in the internet explorer, however, the problem still exist.

    Anyone can provide the solution that can resolve this case.

    Thursday, March 8, 2012 8:22 AM

Answers

  •  

    Hi,

    Did this issue happen before?

    According to your description, I suggest to logon with safe mode with networking first to see if it can access internet.

    Then use nslookup to check the machine can resolve the IPaddress. For example: nslookup www.google.com

    Try to register DNS via command:

    ipconfig /flushdns

    ipconfig /registerdns

     

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    Monday, March 12, 2012 7:13 AM
    Moderator