locked
80070005 Plague RRS feed

  • Question

  • I am experiencing a 80070005 (permission) error in Vista Home Premium when I: install Office 2010, uninstall Office 2007 (The MS FixIt removed it, but I am now without Office), install .NET Framework 2.0, and had an issue with Windows Update until I replaced c:/windows/SoftwareDistribution folder for a new, empty one.

    This issue is not like any of those that I have seen on the forums as I have attempted every single "fix" to no avail.  The only solution I have not attempted is to rerun the WGA tool.

    I have disabled Antivirus/Firewalls

    I have checked and confirmed DCOM+ settings

    The user account is not a member of the Guests group

    I have run the subinacl from the author's blog, as well as the Microsoft download

    I have forced the uninstall of Office 2007 with MS's FixIt script

    I have manually removed .NET Framework 2.0, including registry strings: I have not been able to reinstall it

    I have an OEM distro and an inplace upgrade is disabled (thank you so, so much for that inconvenience, whomever is responsible)

    I am unable to update/reinstall Windows Installer (unless a better download link is provided, this is a solution that could bear fruit, yet)

     

    Can anyone show some competence with this issue?  It is extremely difficult and annoying to see so many people with this issue, and not a single solution that is relevant to my problem.

    Sunday, January 9, 2011 7:48 PM

All replies

  • Hi,

    Try boot into clean boot to install Office again.

    Refer:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, January 12, 2011 8:16 AM
    Moderator
  • Usually,  the error code 80070005 usually means that you do not have enough permission to install updates.

     

    First please confirm you have logged on an account with administrative privileges.

     

    If the issue still occurs in clean boot, lets’ try the following method to reset the permissions:

     

    1. Please download the subinacl.msi file from the following link and save the installation patch onto the Desktop:

     

    http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads

     

    2. Please go to the Desktop and double click the downloaded file.

    3. Please select the C:\Windows\System32 folder as the Destination Folder during the installation. Later we will use this tool to reset the permission settings on the current machine.

     

    Note: If the UAC (User Account Control) window is prompted for permission to continue, please click Continue.

     

    4. Click Start, in the Start Search bar, type: "notepad" (without quotes) and press Enter.

    5. Copy the following commands and then paste them into the open Notepad window:

     

    @echo off

     

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f

    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f

    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f

    subinacl /subdirectories %SystemDrive% /grant=administrators=f

     

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f

    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f

    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f

    subinacl /subdirectories %SystemDrive% /grant=system=f

     

    @Echo =========================

    @Echo Finished.

    @Echo =========================

    @pause

     

    6. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "reset.bat" as the file name and choose Desktop from the left panel as the save location.

    7. Refer to the Desktop and right click the reset.bat file, and then choose "Run as administrator."

    8. You will see a DOS-like window processing.

     

    Note: It may take several minutes. Please be patient. When it is completed, you will be prompted with the message: "Finished, press any key to continue".

     

    Try to install the updates again.

     

    This issue can be also caused by third-party security programs such as firewalls and anti-virus software. You can disable or remove them to check the issue.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, January 12, 2011 9:24 AM
    Moderator
  • 1.  I will attempt a "clean boot", though I doubt there is anything left in msconfig I haven't already unchecked.  I am A+ certified and am competent enough with computers to already have a fairly "clean" boot sequence before I even detected this issue. 

    2.  You did not read my post.  If you had read it, you would have known I had done all of those steps and no longer have issues installing updates.  Furthermore, your suggestion was not how I enabled my ability to install updates.

     

    I need a competent answer, not one of the countless suggestions that I've already attempted.  Before anyone suggests a solution, please confirm I have not done so already. 


    -I Don't Need A Signature-
    Wednesday, January 12, 2011 9:12 PM
  • This suggestion proved to be useless, as suspected.  Please try again.
    -I Don't Need A Signature-
    Monday, January 17, 2011 11:05 PM