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  • Hello,

    The Cluster Validation is requesting the patch KB3087985 for IE11 but IE11 on the machine is already

    What is the resolution to clear this issue from the cluster validation?

    Any superseded patch for the KB3087985?

    Thanks,

    Dom


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    Wednesday, February 1, 2017 5:13 PM

Answers

  • Hi Felyjos,

    Does the symptom occur on other device?

    The KB3087985 will update Mshtml.dll and Mshtml.tlb(C:\Windows\System32), please check the version of Mshtml.dll file, pay attention to the date modified time of Mshtml.tlb(There is no version property of this file).

    KB3087985:
    https://support.microsoft.com/en-us/help/3087985/ms15-093-description-of-the-security-update-for-internet-explorer-august-18,-2015

    If the issue only occurred with the specific machine, please try the following steps to troubleshoot this issue.
    1. Run the command “sfc /scannow” with administrator right to check the health of system files.
    2. Clean the update cache with the following command.
        • net stop wuauserv
        • cd %systemroot%\SoftwareDistribution
        • ren Download Download.old
        • net start wuauserv
        • Restart the machine and manually check for updates again

    Best regards,
    Joy.


    Please remember to mark the replies as answers if they help.
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    • Proposed as answer by Joy-Qiao Friday, February 3, 2017 10:35 AM
    • Marked as answer by Felyjos Sunday, July 26, 2020 2:27 AM
    Thursday, February 2, 2017 10:10 AM