Internet Explorer stopped working - All other browsers work fine RRS feed

  • Question

  • I have never seen a problem quite like this. IE is not my default browser. I uncovered this issues due to an application that is hard coded top open IE. When I open IE nothing happens. When I enter a url it just sits there like it is not connected to the Internet. No errors, no feedback, nothing. When I click on the gear everything is grayed out except File, Safety and View compatibility settings. I cannot get into settings. My first thought was corrupted files. I ran SFC /scannow and no errors are reported. Also did a DSIM restorehealth.

    I am stumped at this point. I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE. Any ideas? Thanks in advance.

    Saturday, April 19, 2014 4:08 PM

All replies

  • You should be able to get to the IE settings by Win+R, and typing inetcpl.cpl

    From there, go to the advanced tab and "reset".

    Bob Comer

    Saturday, April 19, 2014 5:46 PM
  • Bob:

    Tried it. No effect whatsoever.

    Saturday, April 19, 2014 9:14 PM
  • About the only thing I can suggest is to do a refresh of the OS, but then
    you'd have to reinstall all your desktop applications.

    Bob Comer
    Saturday, April 19, 2014 10:46 PM
  • Hi,

    Have you checked Event Viewer? it may record this events.

    Roger Lu
    TechNet Community Support

    Monday, April 21, 2014 3:04 PM
  • I am having the same problem. Would love to know if you have found a solution.


    Tuesday, May 20, 2014 4:12 PM