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does Lync uses SIP diversion header at all ? RRS feed

  • Question

  • Does Lync uses SIP diversion header at all ? if yes, for what features and settings ?

    From what I can see, Lync uses Referred by for forward, blind transfer and simultaneous ring.

    Thanks.
    • Moved by Noya Lau Wednesday, June 20, 2012 7:21 AM (From:Edge Servers)
    Tuesday, June 19, 2012 5:04 AM

Answers

  • hi,

    Lync uses 'SIP diversion header ' for forwarding calls to UM mailbox extensions in Lync -UM integration setup.

    where diversion header will have UM voice mail extension as destination.

    • Proposed as answer by Noya Lau Wednesday, June 27, 2012 10:34 AM
    • Marked as answer by Noya Lau Thursday, July 5, 2012 12:45 PM
    Tuesday, June 19, 2012 6:24 AM
  • Yes, the Diversion header is added in Lync Server 2010. And the UM server uses the diversion information on the header of the incoming call to determine the extension number or phone number of the UM-enabled user.


    Noya Lau

    TechNet Community Support

    • Marked as answer by Noya Lau Thursday, July 5, 2012 12:45 PM
    Wednesday, June 20, 2012 7:22 AM

All replies

  • hi,

    Lync uses 'SIP diversion header ' for forwarding calls to UM mailbox extensions in Lync -UM integration setup.

    where diversion header will have UM voice mail extension as destination.

    • Proposed as answer by Noya Lau Wednesday, June 27, 2012 10:34 AM
    • Marked as answer by Noya Lau Thursday, July 5, 2012 12:45 PM
    Tuesday, June 19, 2012 6:24 AM
  • Yes, the Diversion header is added in Lync Server 2010. And the UM server uses the diversion information on the header of the incoming call to determine the extension number or phone number of the UM-enabled user.


    Noya Lau

    TechNet Community Support

    • Marked as answer by Noya Lau Thursday, July 5, 2012 12:45 PM
    Wednesday, June 20, 2012 7:22 AM