I build a new computer. It was working perfectly fine, but now it crashes all the time! I don't know what to do. RRS feed

  • Question

  • Hello! I'm having problems with my computer with the following specs:

    P8Z68-V/GEN3 MOBO
    OCZ 120GB Agility 3 SSD
    i5 3550 3.3GHz
    OCZ ModXStream Pro 700W
    Corsair ram 2x4GB
    HD 6950 HIS Iceqx 2GB 

    Initially, it was working beautifully, but now it just crashes all the time! It usually crashes in games, some other times just randomly in the middle of watching netflix or just browsing facebook. I don't know what to do. I have tried to isolate the issue, but I just can't. Different ram, with/without graphics card., clean windows install, etc. nothing does the trick.

    Any ideas of how I can figure out what is wrong? 
    Monday, May 20, 2013 7:42 PM


  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.

    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Wanikiya & Dyami--Team Zigzag

    • Marked as answer by Cloud_TS Tuesday, May 28, 2013 1:42 AM
    Monday, May 20, 2013 11:37 PM