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Manually to voice mail in the evening RRS feed

  • Question

  • We are looking for an solution to manualy transfer our business main phone number to voice mail in the evening hours. Because we don't close the building at the same time every evening, we want to be able to push some kind of a button when the last person leaves the building.  In the old environment we did have a button to push, but can we do sometihing like this in Lync 2010?

    Tuesday, July 26, 2011 7:15 AM

Answers

  • If you have enabled enterprise voice and deployed UM for Lync, you can set every call fowarding to voice mail after zero second in the client. And select only apply there settings during hours specified on Outlook.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Sean_Xiao Wednesday, August 3, 2011 2:09 AM
    • Marked as answer by Sean_Xiao Thursday, August 4, 2011 1:58 AM
    Wednesday, July 27, 2011 6:54 AM
  • There are several options to do this automatically as you can see in the other posts.

    If you want a manual solution using some kind of device/button, you will be required to create such a thing yourself as this is based on your configuration for this phone line. You could use the Lync Server SDK and create an application that runs on a computer and sets this forwarding when a connected button is pressed.


    Technical Specialist Microsoft OCS/Lync & UC Voice Specialisation - http://www.uwictpartner.be
    If you think my post is the answer to your question, please mark it as answer so future visitors can easily find it.
    • Proposed as answer by Sean_Xiao Wednesday, August 3, 2011 2:09 AM
    • Marked as answer by Sean_Xiao Thursday, August 4, 2011 1:58 AM
    Wednesday, July 27, 2011 8:41 AM

All replies

  •  

    How are you handing your main business number? Response group standard user/team call?

    It's achievable in software with a standard user. You might be able to script it with SEFAUtilwould

    http://blogs.technet.com/b/drrez/p/resource_kit_tools.aspx

    With response groups I'm not sure how you would change it via a button and have it take straight away, again a script can change the way it works, but that's not really practical on a daily basis

     

     

     


    Tom Arbuthnot, Consultant Modality Systems
    Blog: Lync'd Up Blog Subscribe for updates: Email or RSS
    Twitter @tomarbuthnot
    Tuesday, July 26, 2011 6:05 PM
  • If a response group is used in the scenario, you can define off-work hours and forward to voice mail.

    Turgay

    Tuesday, July 26, 2011 8:13 PM
  • If you have enabled enterprise voice and deployed UM for Lync, you can set every call fowarding to voice mail after zero second in the client. And select only apply there settings during hours specified on Outlook.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Sean_Xiao Wednesday, August 3, 2011 2:09 AM
    • Marked as answer by Sean_Xiao Thursday, August 4, 2011 1:58 AM
    Wednesday, July 27, 2011 6:54 AM
  • There are several options to do this automatically as you can see in the other posts.

    If you want a manual solution using some kind of device/button, you will be required to create such a thing yourself as this is based on your configuration for this phone line. You could use the Lync Server SDK and create an application that runs on a computer and sets this forwarding when a connected button is pressed.


    Technical Specialist Microsoft OCS/Lync & UC Voice Specialisation - http://www.uwictpartner.be
    If you think my post is the answer to your question, please mark it as answer so future visitors can easily find it.
    • Proposed as answer by Sean_Xiao Wednesday, August 3, 2011 2:09 AM
    • Marked as answer by Sean_Xiao Thursday, August 4, 2011 1:58 AM
    Wednesday, July 27, 2011 8:41 AM