Lync 2010 integretion with office365 UM RRS feed

  • Question

  • Hi all,

    got a scenario to integrate on-premise Lync 2010 environment with office 365 Exchange UM.

    Below are the steps I have followed and implemented, but still cant get it to work.

    Can someone provide some guidance as what I have missed, and ways for me to test and verify the changes are truly working?

    (reference: http://www.ucguys.com/2011/11/moving-to-office-365-part-2-moving-voicemail-into-the-cloud.html)


    • Ensure you have a working Lync environment.
    • Verify existing or create a new Hosted Voice Mail Policy.
    • Create UM Dial Plan.
    • Configure an E.164 Routing Number within the Dial Plan and Configure a Subscriber Access Number.
    • Create a Lync Exchange UM Contact to represent the previously created Dial Plan in Exchange.
    • Associate the Hosted VoiceMail Policy with the Contact Object.
    • Ensure that the Lync Users you want to UM enable are first enabled for Lync Enterprise Voice.
    • Enable users for Hosted Voicemail in Lync.
    • Enable users for Exchange UM within Office365.
    • Ensure users have email addresses in Active Directory.

    Sunday, August 4, 2013 2:17 PM

All replies

  • can anyone give some guidance? thanks in advance

    Thursday, August 8, 2013 10:22 PM