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MSVCR90.dll crashs my upgrade RRS feed

  • Question

  • Hello,

    I have windows 2008 R2 server running Swift Alliance software.

    During a mandatory Swift Alliance upgrade, I received the following error message and the upgrade stopped.

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    import_db.exe
      Application Version:    7.0.80.9
      Application Timestamp:    53adabeb
      Fault Module Name:    MSVCR90.dll
      Fault Module Version:    9.0.30729.6161
      Fault Module Timestamp:    4dace5b9
      Exception Code:    c0000005
      Exception Offset:    0002466e
      OS Version:    6.1.7601.2.1.0.274.10
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

    I've been stuck with this message for the second day.

    import_db.exe is part of the upgrade package.

    I have ran the same package on my primary Swift Alliance Server and it went fine.

    Any ideas on what to do/try to solve this problem ?

    Sunday, November 9, 2014 6:46 PM

Answers

  • Hi,

    MSVCR90.dll is Microsoft Visual C Runtime Link Library, please refer to this MS kb article:

    http://support.microsoft.com/kb/956420

    I am not sure if it is helpful. But maybe you could try it.

    Regards.


    Vivian Wang

    • Proposed as answer by Vivian_Wang Tuesday, November 18, 2014 7:48 AM
    • Marked as answer by Vivian_Wang Monday, November 24, 2014 6:17 AM
    Tuesday, November 11, 2014 6:09 AM

All replies

  • Perhaps Swift vendor support will help you better than we can do.. Chances are that you are not alone and support knows the resolution.

    Most probably this is problem with runtime application.

    Regards

    Milos

    Sunday, November 9, 2014 7:37 PM
  • Hello Milos,

    Thank you for your reply.

    I already have an open case with them but what made me post here is that I found a lot of problems while installing or upgrading software while goggling for the error.

    Hopefully someone knows a solution or work around for this.

    Sunday, November 9, 2014 8:00 PM
  • Hello,

    Facing the same issue as well. Any idea on how to resolve this?

    Thanks,

    Chadi

    Monday, November 10, 2014 12:32 PM
  • Hi,

    MSVCR90.dll is Microsoft Visual C Runtime Link Library, please refer to this MS kb article:

    http://support.microsoft.com/kb/956420

    I am not sure if it is helpful. But maybe you could try it.

    Regards.


    Vivian Wang

    • Proposed as answer by Vivian_Wang Tuesday, November 18, 2014 7:48 AM
    • Marked as answer by Vivian_Wang Monday, November 24, 2014 6:17 AM
    Tuesday, November 11, 2014 6:09 AM
  • Hi,

    I just want to confirm what is the current situation.

    Please feel free to let us know if you need further assistance.

    Regards.


    Vivian Wang

    Thursday, November 13, 2014 6:01 AM