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No Internet on Mobile phone RRS feed

  • Question

  • My Wi-Fi is working and connected but my mobile phone is saying No Internet now. The phone is been working with the Wi-Fi for long time but the mobile provider does not want me to use my Wi-Fi but to use their Data service.

    I think the Mobile provide (T-Mobile) have figured out a way to shut me out of my Wi-Fi. Is this Legal. My phone is Lumia 650 Dual Sim. It's configured to connect automatically. How can I solve this problem?


    A. T. Danmola

    Tuesday, May 9, 2017 5:37 PM

Answers

  • Reset your mobile phone.

    S.Sengupta, Windows Insider MVP

    • Marked as answer by Danbobo Wednesday, May 10, 2017 3:19 PM
    Wednesday, May 10, 2017 10:03 AM

All replies

  • Reset your mobile phone.

    S.Sengupta, Windows Insider MVP

    • Marked as answer by Danbobo Wednesday, May 10, 2017 3:19 PM
    Wednesday, May 10, 2017 10:03 AM
  • I reset it several times. Getting the same thing. However, it starts working again now. Thank you.

    A. T. Danmola

    Wednesday, May 10, 2017 3:19 PM
  • My phone just stop booting up to the OS. It just stops at the Microsoft name and would not proceed to Windows and shut off or starts over if plugged in and keep repeating it as long as it's plugged in.

    This started last night as it was charging. What can I do to solve this issue?


    A. T. Danmola


    • Edited by Danbobo Friday, June 2, 2017 6:25 PM
    Friday, June 2, 2017 6:02 PM