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Issue with ActiveX Listbox on Excel 2013 RRS feed

  • Question

  • We have  created a Questionnaire with 1 question each sheet. and added 82 such question. About 30 questions have Active X listbox on the sheet to select multiple items from the listbox. The questionnaire was working fine on Excel 2010, however as we moved to Excel 2013, the Question is crashing the moment we move ahead from the first listbox control.

    Any clues on why is this happening?


    Ankur Chakravarty Hyderabad

    Thursday, July 31, 2014 11:09 AM

Answers

  • Hi,

    In regarding of the issue, I recommend we do some tests to narrow down the issue that is caused by the Excel 2013 or the special file itself.

    Create a new file in Excel 2013>Created a Questionnaire> Add some Active X listbox.

    If the new file work fine in Excel 2013, we'd better check the content of the special file. We can copy/paste half of the content of the special file to the new file and test. If it also works fine, the error content is in the remain part. We can loop this behavior until find the error.

    If the new file dose not work well in Excel 2013, please follow this KB to troubleshoot it:

    http://support.microsoft.com/kb/2758592/en-us

    If the issue still exist, please upload a sample file through OneDrive, I want to test it.

    Regards,

    George Zhao
    TechNet Community Support

    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Friday, August 1, 2014 7:02 AM
    Moderator