none
Customizing Contact Card

    Question

  • Hi Everyone,

    Hope everyone doing well. I am trying to customize the mobile field in contact card for Outlook 2010 and 2013 via group policy. I customized the fields through group policy and removed the default mobile field from it but I need to display the "extensionattribute6" as "Mobile" field to appear in Contact Card of outlook 2010/2013.

    I edited some fields and manage to appear the "Mobile" field in outlook 2010 but it's not displaying the value of "extensionattribute6" which is again a mobile number.

    For 2013, it's neither displaying the customized "Mobile" field not its value.

    Your help is highly appreciated, thanks in advance.

    Thursday, July 21, 2016 1:20 PM

Answers

  • Hi,
    Please take a look at the following article to see if it helps
    open the full contact editing form instead of the Contact Card in Outlook 2013 or Outlook 2016, please see details from: https://www.msoutlook.info/question/727
    Please Note: Since the web site is not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
    In addition, since the issue also relates to outlook, I would suggest you post the question in outlook forum:
    https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Wendy

    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, July 27, 2016 2:26 AM
    Moderator

All replies

  • Hi,
    This issue might occur because the Group Policy and OCT template files do not contain the correct registry settings to customize the Contact Card settings under the Contact Tab section. You could following the article as below to have a try and see if it works:
    The Contact Card in Outlook 2010 does not change when you try to customize it by using Group Policy or the Office Customization Tool (OCT).
    https://support.microsoft.com/en-sg/kb/981022

    Regards,
    Wendy


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, July 22, 2016 7:08 AM
    Moderator
  • Hi Wendy,

    Thanks for your post, I have already gone through this post and followed the registry steps. I have managed to customize the contact card fields and replaced the Mobile field with "ms-Exch-Extension-Attribute-6" whose MAPI Value is 0x8032001E but the problem is that it is not displaying the value of it(Mobile Number). 

    For 2013, after modifying the registry the Mobile field is removed but defining "ms-Exch-Extension-Attribute-6" Its neither displaying the Mobile Field nor its value.

    https://support.microsoft.com/en-us/kb/178553

    Above link contains the attribute extension property tag and its property names which is also not working.

    Please advice.

    Thanks.

    Sunday, July 24, 2016 6:23 AM
  • Hi,
    Please take a look at the following article to see if it helps
    open the full contact editing form instead of the Contact Card in Outlook 2013 or Outlook 2016, please see details from: https://www.msoutlook.info/question/727
    Please Note: Since the web site is not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
    In addition, since the issue also relates to outlook, I would suggest you post the question in outlook forum:
    https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Wendy

    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, July 27, 2016 2:26 AM
    Moderator