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Can't get Java (JRE8U45) to work on IE11 RRS feed

  • Question

  • Hello, I must be missing something simple here but I have been unable to get any page requiring Java to load in Internet Explorer 11, at least on machines running Windows 7. I have tried it with multiple machines, all fully patched and up to date and can not even get the Java Version Check page to load, I am just told that Java is disabled or not installed. The latest version of chrome, will load Java pages on the same machines (after enabling the npapi plugin flag).

    IE tells me the plugins are incompatible if I run it normally, if I right click it and run it as an Administrator, then it allows me to enable the plugins but the Java Version Check site still tells me they are not installed. I have tried running the version check in compatibility mode as well as regular mode and in either case I can just not get these plugins to work.

    Can anyone point me in the direction of what I might be missing here?

    Friday, April 17, 2015 4:41 PM

Answers

All replies

  • Have you tried to uninstall the current Java version from you computer?

    Then reset Internet Explorer settings.

    http://windows.microsoft.com/en-us/windows7/reset-internet-explorer-settings

    After that, download and install the latest Java version.

    http://www.java.com/en/download/installed.jsp

    Friday, April 17, 2015 5:14 PM
  • Thank you for your reply, I found that I had Java 8U45 installed both in 64-bit and 32-bit versions, I went ahead and followed your idea by uninstalling both versions of Java then launching IE11 and resetting it. After that I rebooted the computer, launched IE11, installed Java (it installed the 64-bit version which I believe is correct for IE11). Then I quit IE11 and started it again, once again when I viewed add-ons it told me the Java plug-ins were incompatible and the Java version check page told me Java was not installed. Then I tried running IE11 as an administrator, that time the add-on manager told me the plug-ins were new and I was able to enable them. However, even after doing that when I visit the Java Version Check page I am told that Java is not installed so I am still unable to get the latest version of Java to work with IE11, at least on this workstation I have here running Windows 7.

    Thanks again.


    • Edited by Roark2012 Friday, April 17, 2015 6:03 PM
    Friday, April 17, 2015 6:02 PM
  • Hmmm...

    Did you test the Java Version Check page by using a 64-bit version of IE?

    C:\Program Files\Internet Explorer\iexplore.exe

    If you didn't install a 32-bit version of Java, and you test it by using a 32-bit IE, it won't work.

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Here you will find more troubleshooting tips for Java issues.

    http://java.com/en/download/help/troubleshoot_java.xml#download

    You can also try to install Java by using the offline installer package.


    Saturday, April 18, 2015 12:44 PM
  • Originally I realized I did have the wrong version installed, I think I was running a 32-bit version of Chrome when I originally installed Java which caused a 32-bit version to be installed. But since then I removed the 32-bit version, rebooted the machine, installed a 64-bit version using IE11 and even after all that the Java Version Check website still says that "Java is disabled or not installed". The Java control panel does have "Enable Java Content in the Browser" checked.

    Thank you.

    Monday, April 20, 2015 3:42 PM
  • So this is strange, I have a new computer I am putting together. After a clean Win7 install I launched IE11, installed Java and it worked with no problem but immediately after I joined the computer to our domain Java will not load in IE11. Java browser content is enabled in the Java control panel and Enable Java Applets is enabled in the Security Settings in the Internet Settings panel. I'm not quite sure what I'm missing, I wonder if a GPO could be causing the problem.
    Monday, April 20, 2015 10:12 PM
  • Hi Roark,

    There are GPOs used to control script approved behaviors including JAVA script, the policy settings for controlling URL Actions are available in both the Computer Configuration and the User Configuration nodes of Group Policy Object Editor, in Administrative Templates\Windows Components\Internet Explorer\Internet Control Panel\Security Page

    Relevant Group policy object could be found in article below (checked on Windows server 2008 R2 and 2012 R2)

    https://technet.microsoft.com/en-us/library/bb457144.aspx

    Controlling Java in Internet Explorer (about Java Permissions)

    http://blogs.msdn.com/b/ieinternals/archive/2011/05/15/controlling-java-in-internet-explorer.aspx

    http://blogs.technet.com/b/fdcc/archive/2008/01/31/internet-explorer-security-setting-java-permissions-disable-java.aspx

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, April 23, 2015 9:29 AM
    Moderator
  • Thanks! I will take a look at those articles later today and report back if I can figure this out.

    Thursday, April 23, 2015 2:56 PM