HTTP 500 Error in portal when openening IR and SR after installing hotfix 3134286 RRS feed

  • Question

  • Hello,

    After I installed the 2nd hotfix (3134286) for the HTML5 Portal I cannot open an IR or SR Request Offering. I get an HTTP 500 error. I tried to use my account into different user roles but none of them seem to work. Does anyone experience this? Really struggling with this.

    Monday, February 15, 2016 2:23 PM

All replies

  • Please refer Deployment & Troubleshooting Guide https://technet.microsoft.com/en-us/library/hh914195.aspx
    Tuesday, February 16, 2016 4:39 AM
  • Hi,

    Have you tried to restart the machine which is hosting your portal IIS server?

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    Tuesday, February 16, 2016 7:57 AM
  • Hi, Xin Guo,

    Yes, already tried that. But thanks for your response! Before this update it worked all good. I don't understand what could be changed. I tried creating a user role with all rights, made new service offerings and reqeust offerings. Tried adding the offerings into a catalog group that I connected to the user role. Nothing seems to work. Any other ideas perhaps?

    Thanks in advance.


    Tuesday, February 16, 2016 8:39 AM