IE11 crashes when moving the cursor SharePoint (Excel Files) RRS feed

  • Question

  • Hi,

    IE11 crashes when moving the cursor in the SharePoint (Excel Files) immediately . Windows 7 x64 Enterprise edition is installed  along with Office 2013 Professional plus.

    NameCtrl Class Addin  version is 15.0.4454.1000 in IE11. Is there any Microsoft update or hotfix available for this.

    Regards, Boopathi

    Monday, August 7, 2017 4:44 PM

All replies

  • Have you installed all updates for Windows?

    Try disable all add-ons and see whether problem persist?

    Try reset Internet Explorer in Internet options, Advanced tab.

    • Proposed as answer by Tony_Tao Monday, August 21, 2017 9:27 AM
    Monday, August 7, 2017 4:55 PM