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BLUE SCREEN ERROR RRS feed

  • Question

  • HELLO

    I have this blue screen problem which appear only when I tried to open Encarta Dictionaries

    the programm run perfctly before and I stopped useing it

    and I now I want to but I always get the blue screen

    I tried the registry booster and fixed all the issues but still blue screen

    this is the only prgramme that I tried to open and I get the blue screen

    although some people said It because the laptob don't support windows 7

    but the laptob note  (support to winsoed vista & 7 )

    although I have been useing windows 7 since ever and this the first time I get blue screen

    this is the blue screen deitals

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7600.2.0.0.256.48

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 7a

    BCP1: C056BC78

    BCP2: C0000185

    BCP3: 22786BE0

    BCP4: AD78F000

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 256_1

     

    • Edited by lastbreath Thursday, September 9, 2010 8:28 PM splleing mistakes
    Thursday, September 9, 2010 8:25 PM

Answers

  • Download the recovery ISO and burn a CD:

    http://www.raymond.cc/blog/archives/2010/05/09/download-windows-7-system-recovery-discs-iso-32bit-and-64bit/

    boot from it and run the command prompt and run chkdsk C: /f /r

    Also run a diagnostic tool from your HDD manufacture.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by lastbreath Saturday, September 11, 2010 5:10 PM
    Saturday, September 11, 2010 12:54 PM

All replies

  • Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR - This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.

    The error code is 0xC0000185, which means STATUS_IO_DEVICE_ERROR, indicates improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ.


    So check the cables of your HDD.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, September 9, 2010 10:27 PM
  • Also, can you zip up the minidump files in the Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    The following link has information on using Windows Live SkyDrive:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.

    Friday, September 10, 2010 12:18 AM
  • Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR - This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.

    The error code is 0xC0000185, which means STATUS_IO_DEVICE_ERROR, indicates improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ.


    So check the cables of your HDD.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    It's a laptob how am I gonna check the cables of the HDD ?? although It's never fall from me ???

    Friday, September 10, 2010 8:18 PM
  • Also, can you zip up the minidump files in the Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    The following link has information on using Windows Live SkyDrive:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.


    I put the minidump files in windows live sky drive

    http://cid-dfdaa041ddc11406.office.live.com/browse.aspx/Public

    it's in the puplic

    Friday, September 10, 2010 8:59 PM
  • The dumps say the same. The Device has IO errors.

    Check the HDD with chkdsk and a diagnostic tool from your HDD manufacture.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, September 10, 2010 10:17 PM
  • How do I check it with chkdsk ?? I'm having windows 7 professional ( by the way I don't have windows 7 CD )
    Saturday, September 11, 2010 12:26 AM
  • Download the recovery ISO and burn a CD:

    http://www.raymond.cc/blog/archives/2010/05/09/download-windows-7-system-recovery-discs-iso-32bit-and-64bit/

    boot from it and run the command prompt and run chkdsk C: /f /r

    Also run a diagnostic tool from your HDD manufacture.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by lastbreath Saturday, September 11, 2010 5:10 PM
    Saturday, September 11, 2010 12:54 PM
  • yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay

    It work

    THANK YOU

    THANK YOU

    THANK YOU

    THANK YOU

    THANK YOU a lot

    Saturday, September 11, 2010 5:09 PM
  • Hi, so chkdsk fix the issues?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, September 11, 2010 9:25 PM
  • Yes it did fix the issues

     

    Thank you for your help

    Monday, September 13, 2010 12:25 AM
  • Yes it did fix the issues

    You're welcome :)

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, September 13, 2010 10:40 AM