Lab results downloaded from Aetna are not being shown under their individual measurements RRS feed

  • Question

  • The first two sets of lab results I downloaded from Aetna were routed to the appropriate measurement (ie. the LDL measurement from the report shows up under Cholesterol->LDL and the HDL measurement from the lab report shows up under Cholesterol->HDL, etc). Accordingly, the Cholesterol live tile on the Dashboard shows the correct chart and readings. The last two lab tests only show up under "Lab Results", and I have to manually create "Cholesterol" entries for them in order for them to register on the Cholesterol live tile. Isn't HV supposed to do this automatically?
    Tuesday, November 17, 2015 2:45 AM

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