locked
Problem with features and roles on Windows Server 2008 RRS feed

  • Question

  • I'm receiving an unexpected error when I try to add a role or a feature.

    I already followed this steps: https://support.microsoft.com/en-us/kb/971509

    Didn't work. In the server manager there's a message at the bottom which says Last Update:Error. It's the HRESULT: 0x800F0823

    I don't know what else to do.

    Friday, April 1, 2016 1:30 AM

Answers

  • This one may also help.

    Error message when you install a .msu update package on a computer that is running Windows: "The Windows Modules Installer must be updated before you can install this package"

    https://support.microsoft.com/en-us/kb/925316

    When you use a script to install the .msu update package,  the installation fails. When this problem occurs, the Wusa.exe process returns error code  0x800f0823.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Proposed as answer by Jay Gu Friday, April 1, 2016 5:11 AM
    • Marked as answer by Amy Wang_ Wednesday, April 13, 2016 9:14 AM
    Friday, April 1, 2016 2:29 AM

All replies

  • Please run the system update readiness tool.

    http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1

    Then post the complete contents of;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Friday, April 1, 2016 2:25 AM
  • This one may also help.

    Error message when you install a .msu update package on a computer that is running Windows: "The Windows Modules Installer must be updated before you can install this package"

    https://support.microsoft.com/en-us/kb/925316

    When you use a script to install the .msu update package,  the installation fails. When this problem occurs, the Wusa.exe process returns error code  0x800f0823.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Proposed as answer by Jay Gu Friday, April 1, 2016 5:11 AM
    • Marked as answer by Amy Wang_ Wednesday, April 13, 2016 9:14 AM
    Friday, April 1, 2016 2:29 AM
  • Hi,

    I agree with above.

    The problem may be caused by the package requires a version of the servicing stack that is not present on the computer.

    To fix the problem, make sure that you have the most recent servicing stack from the Microsoft Download Center, and run Microsoft Update to see if you are missing an update.

    Best Regards,

    Jay


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, April 1, 2016 3:00 AM