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EPM 2010 why If a status manager rejects an update does it still go to time sheet manager for approval RRS feed

  • Question

  • We currently use the status managers (project managers) to accept time from enterprise
    resources against specific task in MS Project...but if a Status manager rejects
    an update the timesheet manager for that resource will still get the timesheet
    with the reject status and they can approve. (Unless the timesheet manager
    clicks into timesheet they will not see the reject status.)<o:p></o:p>

    I
    would have thought if the status manager rejected the time the timesheet should
    automatically be rejected and not go to the timesheet manager till all status
    had been accepted.

    is this a configuration error on our part or by design.

    thanks



    Monday, August 13, 2012 8:03 AM

Answers

  • antman5 --
     
    You have a valid point.  However, it appears that what you are seeing is by design, rather than a bug.  This means that you need to train your timesheet managers to keep a lookout for tasks rejected by the status manager.  Hope this helps.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Monday, August 13, 2012 11:33 AM
    Moderator
  • Anthony,

    In addition to the answers above, I would like to confirm that you have the following configuration set under Timesheet Settings and Defaults:

    • Require Line approval before timesheet approval.

    I just tested with that setting and if the lines are rejected, the timesheet does not appear in the queue for the TS manager.


    Prasanna Adavi, PMP, MCTS http://thinkepm.blogspot.com

    • Marked as answer by AnthonyMoore Wednesday, August 15, 2012 6:56 AM
    Tuesday, August 14, 2012 3:55 PM
    Moderator

All replies

  • antman5 --
     
    You have a valid point.  However, it appears that what you are seeing is by design, rather than a bug.  This means that you need to train your timesheet managers to keep a lookout for tasks rejected by the status manager.  Hope this helps.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Monday, August 13, 2012 11:33 AM
    Moderator
  • Thanks Dale, that was what I was afraid of ... the problem is we have over a thousand
    resources and it is will be extremely time consuming to do this.

    I have raised this to Microsoft to see if there is a better way to address

    thanks
    again for answering.

    Cheers

    Anthony



    Tuesday, August 14, 2012 7:14 AM
  • Anthony,

    In addition to the answers above, I would like to confirm that you have the following configuration set under Timesheet Settings and Defaults:

    • Require Line approval before timesheet approval.

    I just tested with that setting and if the lines are rejected, the timesheet does not appear in the queue for the TS manager.


    Prasanna Adavi, PMP, MCTS http://thinkepm.blogspot.com

    • Marked as answer by AnthonyMoore Wednesday, August 15, 2012 6:56 AM
    Tuesday, August 14, 2012 3:55 PM
    Moderator
  • Yep that was it Thanks so much
    Wednesday, August 15, 2012 6:57 AM