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Windows 8 doesn't shutdown or restart RRS feed

  • Question

  • Hi,

    I took Win 8 RC build 8400 and installed in my machine. Previously, it was Win 7 home premium.
    After the upgrade, system shutdown/restart doesn't happen always. Monitor goes off but the machine is on forever, I need to forcefully bring it down.
    When I ran "Resource and Performance Monitor", it shows all passed.
    How to see what prevents it from smooth shutdown/restart?

    Thanks !!


    --SS | Microsoft Certified Technology Specialist (TFS 2010)

    Monday, June 18, 2012 12:42 AM

Answers

  • Windows 8 does a new shutdown which is a combination of traditional logoff + hibernation of the kernel. So it looks like you have hibernation issues. Update the BIOS and all drivers.

    "A programmer is just a tool which converts caffeine into code"

    Monday, June 18, 2012 7:01 AM
    Answerer

All replies

  • Windows 8 does a new shutdown which is a combination of traditional logoff + hibernation of the kernel. So it looks like you have hibernation issues. Update the BIOS and all drivers.

    "A programmer is just a tool which converts caffeine into code"

    Monday, June 18, 2012 7:01 AM
    Answerer
  • Thanks.
    Well, I'm interested to figure out what prevents it from shutting down. I tend to think that BIOS update is not the first point of resolution might be true down the line.


    --SS | Microsoft Certified Technology Specialist (TFS 2010)

    Monday, June 18, 2012 1:02 PM
  • yes, old BIOS can often casue issues. You can use powercfg.exe to see which device prevents you from hibernation or which device wakes a PC up.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, June 21, 2012 11:05 AM
    Answerer