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Windows 7 Dual Monitors Go Black RRS feed

  • Question

  • Ok so I set up a windows 7 laptop yesterday and when you switch users or the laptop has been sitting there for awhile both the monitors will go black. I can move the mouse pointer back and forth to both screen but it still stays black. The only way I can fix that is restarting. Can anyone help me please
    Thursday, August 5, 2010 2:15 PM

Answers

  • What is the model of the laptop? I suggest you download Windows 7 compatible driver from the computer manufacturer website and install it. If there is no Windows 7 compatible video driver present, your video adapter may be not compatible with Windows 7. In this case I suggest you contact the manufacturer’s support for more information. 
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    • Marked as answer by Arthur Xie Friday, August 13, 2010 9:39 AM
    Monday, August 9, 2010 6:39 AM