Unable to add search provider via "Internet Explorer gallery" on IE8 RRS feed

  • General discussion

  • Seems there is a problem with adding a search provider via Internet Exlorer gallery as all the links for the search providers are not working. Whether you I try to add google, yahoo, wikipedia or even bing (although bing is the default search provider  I'm trying to change). When you click on "Find more providers" on the drop down options on the top right corner of the internet page, it links to this page- http://www.iegallery.com/en-gb/AddonsIE7 which has all the list of search providers. However the "Add to Internet Explorer" links on all the providers listed do not work.

    I contacted the Answer Desk to report this and they were everything but helpful. They advised me to reset my IE8, restart it and try to add the search provider again and that didn't work. When I tried to explain the problem was with the webpage they kept saying the page does not belong to microsoft which is really weird since "©2015 Microsoft" is written at the bottom of the page. I got other colleagues including some at different locations and they seem to have the same problem.

    I found a resolution to the problem on my own though and it looks like everything may have been moved to a different webpage. If you go via http://www.iegallery.com/AddonsIE7 instead, all the links seem to work just fine and I was able to add google and wikipedia as search providers. Unfortunately. IE8 comes configured to direct to the "en-gb" website when you tell it to Find more providers. So if you are having this problem just like I did, just remove the en-gb/ and you should be fine. Hope Microsoft fix this problem soon!!!!

    • Edited by Etreacle Friday, January 9, 2015 11:19 AM
    Friday, January 9, 2015 11:17 AM

All replies

  • Many thanks for your article. I had the same problem with IE 11 and could fix it with your comments.
    • Edited by SIGI EMEA Friday, January 9, 2015 2:41 PM
    Friday, January 9, 2015 2:41 PM
  • Unfortunately, it doesn't work any longer as http://www.iegallery.com/AddonsIE7 provides FB & Ask.com providers only.
    Monday, May 11, 2015 3:11 PM
  • same deal on win 8.1 ie 11. anyone find any other workarounds?
    Thursday, May 14, 2015 4:42 PM
  • Hi,

    this issue has been fixed in the latest Windows Update. (Win7/8)


    Friday, May 15, 2015 2:02 AM
  • having a problem with this on a Microsoft pro 3. Anyone able to help? I click the link to add Google or other add ons and not one will load, open or do whatever it is it's supposed to.  
    Wednesday, January 27, 2016 2:33 AM